Contact Management Update Protocols

• US 20100268742A1
• Filed: 06/29/2010
• Published: 10/21/2010
• Est. Priority Date: 11/07/2003
• Status: Active Grant

• Current Assignee: TiVo Corporation (Adeia Inc.)
• Original Assignee: Plaxo Incorporated (Comcast Corporation)
• Inventors: Shear, Joseph B., Masonis, John T., Ring, Cameron T., Carey, Richard J., King, Ryan A.
• Granted Patent: US 8,032,559 B2
• Time in Patent Office: Days
• US Class Current: 707/792
• CPC Class Codes: G06F 16/27 Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: Y10S 707/99954 Version management

Abstract

A system and a method are disclosed for synchronizing folders between one or more layers of folders. It includes selecting layers to link together, comparing folders in the selected layers using an immutable identifier, parsing the folders of each of the selected layers into fields, comparing the fields of parsed folders of the selected layers, and determining whether to synchronize the folders of the selected layers based on conflict rules triggered in response to the comparison of the fields of the parsed folders. Also disclosed is a system and method of merging two or more folders in a network into a single folder. It includes comparing entries between folders to identify duplicate entries, grouping the identified duplicate entries in each folder, generating a matrix from the duplicates grouping and assigning each matrix entry a value, and matching the matrix entries based on the assigned values to determine an extent to merge an identified duplicate entry.

Claims

1. A method for updating contact information, comprising:

receiving at a computer a request from a user member to update contact information for one or more contacts of the member, said request received over a packet-switched network;

searching for the one or more contacts in a universal address book stored in a database to determine whether each of the one or more contacts is a member or non-member;

generating a first update request message for each of the one or more contacts who are determined to be members;

generating a second update request message for each of the one or more contacts who are determined not to be members;

sending each first update request message using a private protocol; and

sending each second update request message using a public protocol,

wherein each update request message requests that the recipient provide updated contact information.

2. The method of claim 1, further comprising verifying contact information for a contact included in the universal address book prior to sending the update request message.

3. The method of claim 1, further comprising receiving new contact information from a contact where there is no contact information for the contact included in the universal address book.

4. The method of claim 1, further comprising receiving revised contact information from a contact where the contact information for the contact included in the universal address book is no longer correct.

5. The method of claim 1, wherein the public protocol comprises an electronic mail protocol.

6. The method of claim 5, wherein the private protocol comprises a proprietary messaging protocol.

7. One or more computer readable storage media, storing computer-executable instructions that, when executed, cause the following to occur:

receive, by a computing device, a request to update contact information for one or more contacts in a service member'"'"'s address book;

identify said one or more contacts as service members or service non-members; and

transmit contact information update requests to the one or more contacts, wherein the requests transmitted to contacts who are service members are transmitted in a first protocol and requests transmitted to contacts who are not service members are transmitted in a second protocol, different from the first protocol.

8. The computer readable storage media of claim 7, said instructions further comprising including, in each update request to a service non-member, an invitation for the service non-member to become a member.

9. The computer readable storage media of claim 7, said instructions further comprising:

responsive to a first update request, receiving revised contact information from a second member;

updating the address book associated with the first member based on the revised contact information; and

updating an address book associated with a third member based on the revised contact information when the address book of the third member includes the second member.

10. The computer readable storage media of claim 7, wherein update requests to service non-members are sent via an email protocol.

11. The computer readable storage media of claim 10, wherein update requests to members are sent via a proprietary messaging protocol.

12. The computer readable storage media of claim 7, wherein a universal address book is usable to determine whether each contact is a service member or a service non-member.

13. The computer readable storage media of claim 7, wherein identifying service members and service non-members comprises searching the universal address book based on an email address associated with each of the contacts.

14. The computer readable storage media of claim 7, said instructions further comprising:

responsive to an update request sent responsive to a request by the first service member, receiving first revised contact information from a first service non-member;

responsive to a different update request sent responsive to a request by a second service member, receiving second revised contact information from the first service non-member.

15. The computer readable storage media of claim 14, said instructions further comprising:

updating the address book associated with the first service member based on the first revised contact information;

updating an address book associated with the second service member based on the second revised contact information; and

maintaining separate entries in a universal address book for the first service non-member based on said first revised contact information and said second revised contact information.

16. A system, comprising:

a processor; and

memory storing computer executable instructions that, when executed, cause the system to maintain contact information by;

receiving updated contact information from a non-member in response to a request by a first member for the updated contact information;

updating first stored contact information in a first folder stored on a first device for the first member using the updated contact information received from the non-member; and

synchronizing the updated first stored contact information in the first folder with a universal address book stored on a server computer and with second stored contact information in a second folder stored on a second device for the first member.

17. The system of claim 16, wherein the first and second devices are client computers.

18. The system of claim 16, wherein receiving the updated contact information includes receiving an indication that the first stored contact information for the non-member has been verified to be correct.

19. The system of claim 16, wherein receiving the updated contact information includes receiving current contact information from the non-member, wherein the current contact information is different from the first stored contact information for the non-member.

20. The system of claim 16, wherein the non-member is a non-member of a service provider associated with the receiving, updating, and synchronizing steps, and wherein the first member is a member of the service provider.