RADIO FREQUENCY IDENTIFICATION (RFID) CREDENTIAL FOR GUEST SERVICES

• US 20100271180A1
• Filed: 03/22/2010
• Published: 10/28/2010
• Est. Priority Date: 03/30/2009
• Status: Abandoned Application

• Current Assignee: RCD Technology Corporation
• Original Assignee: RCD Technology Corporation
• Inventors: Peace, Britt, Oberle, Robert R.
• Application Number:
  US12/729,071
• Publication Number:
  US 20100271180A1
• Time in Patent Office: Days
• US Class Current: 340/10.100
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A Radio Frequency Identification Device (RFID) tag can be used to store a Hospitality Industry Organization ID of a customer. The RFID tag can be detected and then the Hospitality Industry Organization ID can be determined by using a device at a hospitality location to determine information about the customer to facilitate service for the consumer.

Claims

1. A method comprising:

using a Radio Frequency Identification (RFID) tag to store a Hospitality Industry Organization ID of a customer;

detecting the RFID tag and determining the Hospitality Industry Organization ID;

using a device at a hospitality location to determine information about the customer to facilitate service for the consumer.

2. The method of claim 1, wherein the service for the customer is a personalized greeting by a doorman.

3. The method of claim 1, wherein the service is the providing of food or drink.

4. The method of claim 1, wherein the service is the retrieval of luggage or golf clubs.

5. The method of claim 1, wherein multiple Hospitality Industry Organization IDs are placed on the RFID tag.

6. The method of claim 5, wherein the RFID tag only provides a relevant ID at the hospitality location.

7. The method of claim 1, wherein the RFID tag is attached to a vehicle.

8. The method of claim 7, wherein a rental car company puts the Hospitality Industry Organization ID into the RFID tag when the customer rents the vehicle.

9. The method of claim 8, wherein the rental car company removes the Hospitality Industry Organization ID from RFID tag when the rental vehicle is returned.

10. A method comprising:

when a customer rents a vehicle, putting a Hospitality Industry Organization ID for the customer into a Radio Frequency Identification (RFID) tag on the vehicle, the Hospitality Industry Organization ID being for the use at a hospitality location separate from the vehicle rental location; and

when a customer returns the vehicle, removing the Hospitality Industry Organization ID from the RFID tag on the vehicle.

11. The method of claim 10, wherein multiple Hospitality Industry Organization IDs are placed on the RFID tag.

12. The method of claim 11, wherein the RFID tag only provides a relevant ID at the hospitality location.

13. The method of claim 10, further comprising:

detecting the RFID tag and determining the Hospitality Industry Organization ID.

14. The method of claim 13, further comprising:

using a computer at a hospitality location to determine information about the customer to facilitate service for the consumer.

15. A Radio Frequency Identification (RFID) tag comprising:

an antenna; and

a memory storing multiple Hospitality Industry Organization IDs

16. The RFID tag of claim 15, wherein only the relevant Hospitality Industry Organization ID is provided at a hospitality location.

17. The RFID tag of claim 15, wherein a computer at a hospitality location is used to determine information about the customer to facilitate service for the consumer.

18. The RFID tag of claim 15, wherein the RFID tag is attached to a vehicle.

19. The RFID tag of claim 16, wherein a rental car company puts the Hospitality Industry Organization ID into the RFID tag when a customer rents the vehicle.

20. The RFID tag of claim 19, wherein the rental car company removes the Hospitality Industry Organization ID from RFID tag when the rental vehicle is returned.