Method and System for Pulling a Call
First Claim
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1. A method of transferring a call from a first device to a second device, the method comprising:
- transmitting a notification from a call management server to the second device to indicate that the first device is engaged in a call that is transferable;
receiving, at the call management server, a transfer request from the second device to transfer the call from the first device to the second device; and
in response to the receipt of the transfer requestconnecting the second device to the call, anddisconnecting the first device from the call.
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Abstract
A method and system for transferring a call from a first device to a second device. The method includes: a) transmitting a notification from a call management server to the second device to indicate that the first device is engaged in a call that is transferable; b) receiving, at the call management server, a transfer request from the second device to transfer the call from the first device to the second device; and c) in response to the receipt of the transfer request, connecting the second device to the call and disconnecting the first device from the call.
89 Citations
25 Claims
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1. A method of transferring a call from a first device to a second device, the method comprising:
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transmitting a notification from a call management server to the second device to indicate that the first device is engaged in a call that is transferable; receiving, at the call management server, a transfer request from the second device to transfer the call from the first device to the second device; and in response to the receipt of the transfer request connecting the second device to the call, and disconnecting the first device from the call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A call management server comprising:
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a communication bridge for connecting calls; at least one processor; a notification module associated with the at least one processor, the notification module being configured to transmit a notification to a second device to indicate that the first device is engaged in a call that is transferable; a request processing module associated with the at least one processor, the request processing module being configured to direct the connection bridge to connect the call to the second device upon receiving a request from the second device to transfer the call from the first device to the second device and to subsequently direct the connection bridge to disconnect the call from the first device. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A computer program product comprising a computer readable storage medium having encoded thereon computer instructions for transferring a call from a first device to a second device, the computer executable instructions comprising:
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computer executable instructions for transmitting a notification from a call management server to the second device to indicate that the first device is engaged in a call that is transferable; computer executable instructions, executable in response to the receipt of a transfer request from the second device requesting that the call be transferred from the first device to the second device, the instructions comprising instructions for connecting the second device to the call and instructions for disconnecting the first device from the call.
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Specification