Deferred Communication and Relationship Management
First Claim
1. A method comprising:
- selecting, by a telecommunication device, a contact of a user of the telecommunication device to maintain a level of connectivity with;
monitoring, by the telecommunication device, communications between the user and the contact; and
reminding, by the telecommunication device, the user to communicate with the contact, the reminding performed based at least on the monitored communications and the level of connectivity.
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Accused Products
Abstract
Techniques to defer an incoming communication and schedule a follow up communication and techniques to provide reminders to communicate with a selected contact in order to maintain a level of connectivity with the contact are disclosed. A communication recipient can defer an incoming communication and schedule a return communication time. The return communication may be manually deferred by a user and/or automatically deferred based at least in part on availability of a user on an appointment calendar. Also, the communication recipient can receive reminders of the scheduled return communication or reminders to communicate with a selected contact based on a level of connectivity.
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Citations
20 Claims
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1. A method comprising:
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selecting, by a telecommunication device, a contact of a user of the telecommunication device to maintain a level of connectivity with; monitoring, by the telecommunication device, communications between the user and the contact; and reminding, by the telecommunication device, the user to communicate with the contact, the reminding performed based at least on the monitored communications and the level of connectivity. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A computer-readable storage medium comprising:
a plurality of computer-executable instructions stored on the computer-readable storage medium and configured to program a server to perform operations including; receiving from a telecommunication device an indication of a contact of a user of the telecommunication device selected by the telecommunication device to maintain a level of connectivity with; monitoring communications between the user and the contact; and providing a reminder to the user to communicate with the contact, the providing performed based at least on the monitored communications and the level of connectivity. - View Dependent Claims (17, 18)
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19. A telecommunication device comprising:
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a processor; a storage component coupled to the processor and configured to store at least one of a call log, an instant message history, a text message history, an email inbox, or a social history; and a plurality of executable instructions configured to be operated by the processor to perform operations including; selecting a contact of a user of the telecommunication device to maintain a level of connectivity with, the level of connectivity including at least a maximum time period during which there is no communication between the user and the contact and at the end of which a reminder is provided to the user; monitoring communications between the user and the contact, the monitoring including examining the at least one of the call log, the instant message history, the text message history, the email inbox, or the social history to determine a most recent communication between the user and the contact; and reminding the user to communicate with the contact, the reminding being performed when a time since the most recent communication matches or exceeds the maximum time period. - View Dependent Claims (20)
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Specification