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Server Apparatus and Message Transmission Method

  • US 20100273455A1
  • Filed: 12/24/2008
  • Published: 10/28/2010
  • Est. Priority Date: 12/27/2007
  • Status: Active Grant
First Claim
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1. A service apparatus comprising:

  • a storage device that stores a message;

    a communication trigger detector that detects a generation of a communication service state that is an opportunity of message transmission in the course of call processing;

    a determination portion that determines, when the generation of the communication service state is detected by the communication trigger detector, a message to be transmitted based upon at least one of a type of the communication service state that has been detected, a transmission destination of the message, presence information representing a state of one of a caller and a communication counterpart of the caller, and an instruction input from one of the caller and the communication counterpart of the caller; and

    a message transmitter that transmits the message to be transmitted that has been determined by the determination portion from the storage device.

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