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Method for Monitoring a message associated with an action generated by an element or the user of an IS, and corresponding computer software product, storage means and device

  • US 20100274892A1
  • Filed: 01/11/2008
  • Published: 10/28/2010
  • Est. Priority Date: 01/11/2007
  • Status: Active Grant
First Claim
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1. Method for monitoring at least one message, each message being associated with an action generated by at least one element or the user of an information system (1000) hereinafter referred to as an IS, said message or messages being collected by at least one message collecting device of the IS,characterised in that it includes the following steps:

  • defining a plurality of reference event categories each associated with at least one reference action from an ontology based on an intention class (2001) that characterises the purpose of each reference action, an activity type class (2006) that qualifies the nature of each reference action, a movement class (2003) that characterises the means for implementing each reference action, a target class (2002) that characterises the object of each reference action and a gain class (2005) that characterises the result of each reference action;

    and for each given message,disassembling said given message in a database formed by the intention class, the activity type class, the movement class, the target class and the gain class;

    comparing the disassembled message with at least one reference event category;

    generating at least one standardised event representing a correspondence between the disassembled message and the reference event category.

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