Telephone Calling Interface

• US 20100281398A1
• Filed: 07/13/2010
• Published: 11/04/2010
• Est. Priority Date: 05/19/2003
• Status: Abandoned Application

• Current Assignee: QTECH SYSTEMS, LLC
• Original Assignee: QTECH SYSTEMS, LLC
• Inventors: Melideo, John
• Application Number:
  US12/834,899
• Publication Number:
  US 20100281398A1
• Time in Patent Office: Days
• US Class Current: 715/753
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
• CPC Class Codes: H04M 7/003 Click to dial services

Abstract

A telephone calling interface is disclosed. The telephone calling interface may be implemented as a toolbar within an Internet web browser. The toolbar may identify telephone numbers included in a web page requested by a user of the Internet web browser and conspicuously display the identified telephone numbers when the web page is displayed. The toolbar may recognize activation by the user of one of the conspicuously displayed identified telephone numbers included in the web page as an activated telephone number and initiate a telephone call between a predefined telephone number and the activated telephone number. The method may be executed on a computing device such as, for example, a personal computer.

Claims

1. A method of telephone call initiation via toolbar software executing with an Internet web browser on a computing device, the method comprising:

the toolbar software causing a toolbar to be displayed in the Internet web browser on the computing device;

the toolbar software identifying telephone numbers included in a web page requested by a user of the Internet web browser;

the toolbar software causing the Internet web browser to conspicuously display the identified telephone numbers in the web page when the web page is displayed;

the toolbar software recognizing activation by the user of one of the conspicuously displayed identified telephone numbers as an activated telephone number;

the toolbar software sending a call initiation message over a data network to a switch instructing the switch to initiate a two leg telephone call over a public switched telephone network between a predefined telephone number and the activated telephone number in response to the recognizing, wherein the predefined telephone number is associated with an Internet web browser user telephone number distinct from and proximate to the computing device that runs the Internet web browser, and wherein the activated telephone number is associated with a second telephone distinct from the computing device and distinct from the first telephone;

wherein the predefined telephone number is an Internet web browser user telephone number.

2. The method of claim 1 wherein the first telephone is connected to the public switched telephone network.

3. The method of claim 1 wherein the toolbar software requests the predefined telephone number during user registration with the toolbar software.

4. The method of claim 1 wherein the toolbar software requests the predefined telephone number when a user logs in to the toolbar software.

5. The method of claim 1 wherein the initiating comprises:

the toolbar software requesting a callback telephone number from the user and assigning the callback number as the predefined telephone number.

6. The method of claim 1 further comprising:

the toolbar software receiving call status information;

the toolbar software providing the call status information to the user.

7. The method of claim 6 wherein the providing comprises:

the toolbar software displaying the call status information in the toolbar.

8. The method of claim 1 wherein the toolbar includes a button to allow a user to turn the conspicuously displaying on and off.

9. The method of claim 1 wherein the toolbar includes a user interface item to allow a user to provide the predefined telephone number.

10. The method of claim 1 wherein the toolbar includes a user interface item to list the identified telephone numbers.

11. The method of claim 1 wherein the call initiation message includes the predefined telephone number and the displayed telephone number.

12. The method of claim 1 wherein the sending the call initiation message comprises:

the toolbar software opening a TCP connection to authenticate the user and start a session over the data network with a server.

13. The method of claim 1 wherein the call initiation message comprises one or more HTTP requests.

14. The method of claim 1 wherein the call initiation message comprises one or more SIP messages.

15. A method of telephone call initiation via toolbar software executing with an Internet web browser on a computing device, the method comprising:

the toolbar software causing a toolbar pane to be displayed in the Internet web browser on the computing device;

the toolbar software intercepting web page data directed to the Internet web browser;

the toolbar software scanning the web page data for associated data items included in an address book stored on the computing device and included with or accessible to the toolbar;

the toolbar software identifying the associated data items found in the web page data as found data items;

the toolbar software pairing a telephone number from the address book with each of the found data items;

the toolbar software preparing a list of found data items and corresponding telephone numbers for the web page;

the toolbar software altering the normal display of the found data items to make the found data items conspicuously display in a web page in which the found data items are included;

the toolbar software recognizing the activation of one of the found data items;

the toolbar software sending a call initiation message over a data network to a switch instructing the switch to initiate a telephone call over a public switched telephone network between a predefined telephone number and the telephone number corresponding to an activated found data item, wherein the predefined telephone number is associated with a first telephone distinct from and proximate to a computing device that runs the Internet web browser, and wherein the telephone number corresponding to the activated found data item is associated with a second telephone distinct from the computing device and distinct from the first telephone;

wherein the predefined telephone number is an Internet web browser user telephone number.

16. The method of claim 15 wherein the first telephone is connected to the public switched telephone network.

17. The method of claim 15 wherein the toolbar software requests the predefined telephone number during user registration with the toolbar software.

18. The method of claim 15 wherein the toolbar software requests the predefined telephone number when a user logs in to the toolbar software.

19. The method of claim 15 wherein the initiating comprises:

the toolbar software requesting a callback telephone number from the user and assigning the callback number as the predefined telephone number.

20. The method of claim 15 further comprising:

the toolbar software receiving call status information

the toolbar software displaying the call status information in the toolbar pane.

21. The method of claim 15 wherein the toolbar pane includes a user interface item to allow a user to set the altering of the found data items in the web page to be on and off.

22. The method of claim 15 wherein the toolbar pane includes a user interface item to allow a user to provide the predefined telephone number.

23. The method of claim 15 wherein the toolbar pane includes a user interface item to list the found data items.

24. A computing device comprising computer software distinct from a web browser and to operate as a toolbar in the web browser, the computer software having instructions for causing the computing device to perform operations comprising:

identifying telephone numbers included in a web page requested by a user of the web browser;

conspicuously displaying the identified telephone numbers in the web page when the web page is displayed;

recognizing activation by the user of one of the conspicuously displayed identified telephone numbers included in the web page as an activated telephone number;

sending a call initiation message over a data network to a switch instructing the switch to initiate a two leg telephone call over a public switched telephone network between a predefined telephone number and the activated telephone number in response to the recognizing, wherein the predefined telephone number is associated with a first telephone independent from and proximate to the computing device that runs the web browser, the first telephone coupled with the public switched telephone network, and wherein the activated telephone number is associated with a second telephone independent from the computing device and distinct from the first telephone;

wherein the predefined telephone number is a web browser user telephone number;

wherein the web browser user telephone number is for an adjacent telephone proximately near to where the user is accessing the web browser.

25. The computing device of claim 24 wherein the adjacent telephone is connected to the public switched telephone network.

26. The computing device of claim 24 wherein the toolbar includes a button to allow a user to turn the conspicuously displaying on and off.

27. The computing device of claim 24 wherein the toolbar includes a user interface item to allow a user to provide the predefined telephone number.

28. The computing device of claim 24 wherein the toolbar includes a user interface item to list the identified telephone numbers.

29. A computing device comprising computer software distinct from a web browser and to operate as a toolbar in the web browser, the computer software having instructions for causing the computing device to perform operations comprising:

intercepting web page data directed to the web browser;

scanning the web page data for associated data items included in an address book stored on the computing device and included with or accessible to the toolbar;

identifying the associated data items found in the web page data as found data items;

pairing a telephone number from the address book with each of the found data items;

preparing a list of found data items and corresponding telephone numbers for the web page;

altering the normal display of the found data items to make the found data items conspicuously display in a web page in which the found data is included;

recognizing the activation of one of the found data items;

sending a call initiation message over a data network to a switch instructing the switch to initiate a telephone call over a public switched telephone network between a predefined telephone number and the telephone number corresponding to an activated found data item, wherein the predefined telephone number is associated with a first telephone independent from and proximate to a computing device that runs the web browser, the first telephone coupled with the public switched telephone network, and wherein the telephone number corresponding to the activated found data item is associated with a second telephone independent from the computing device and distinct from the first telephone;

wherein the predefined telephone number is a web browser user telephone number for an adjacent telephone proximately near to where the user is accessing the web browser.

30. The computing device of claim 29 wherein the adjacent telephone is connected to the public switched telephone network.

31. The computing device of claim 29 further comprising:

requesting a callback telephone number from the user and assigning the callback number as the predefined telephone number.

32. The computing device of claim 29 wherein the toolbar includes a user interface item to allow a user to set the altering of the found data items in the web page to be on and off.

33. The computing device of claim 29 wherein the toolbar includes a user interface item to allow a user to provide the predefined telephone number.

34. The computing device of claim 29 wherein the toolbar includes a user interface item to list the found data items.