EMBEDDED WARRANTY MANAGEMENT
First Claim
1. A computerized method for determining an extended warranty cost, comprising:
- (a) obtaining, by a processor, first data input from a first sensor;
(b) accessing, by the processor, a first quality indicator corresponding to the first data input for the electronic product;
(c) determining a first quality parameter from the first indicator based on a first operating threshold;
(d) estimating a product grade from the first quality parameter; and
(e) estimating the extended warranty cost from the product grade.
2 Assignments
0 Petitions
Accused Products
Abstract
Methods and systems for obtaining and analyzing data from embedded sensors in electronic products for warranty management. A data collection unit in an electronic product collects and reports data about environmental factors that is relevant about a warranty agreement and transmits the data over a communications link to a data interpretation unit. The data interpretation unit may obtain warranty information from an electronic product and query a database to determine if the electronic product has been exposed to environmental factors outside the ranges that are specified in the warranty agreement. The data interpretation unit may query a database to determine an estimated warranty cost of an extended warranty based on the condition of the electronic product and historical warranty value.
16 Citations
19 Claims
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1. A computerized method for determining an extended warranty cost, comprising:
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(a) obtaining, by a processor, first data input from a first sensor; (b) accessing, by the processor, a first quality indicator corresponding to the first data input for the electronic product; (c) determining a first quality parameter from the first indicator based on a first operating threshold; (d) estimating a product grade from the first quality parameter; and (e) estimating the extended warranty cost from the product grade. - View Dependent Claims (2, 3)
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4. A method comprising:
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obtaining first data input from a first sensor that is integrated with an electronic product; determining by a processor a product grade based on the first data input; determining a quality estimate value of the electronic product that is an adjustment of a warranty price based on the product grade; determining a historical warranty value based on historical warranty sale values of other electronic products having product grades within a predetermined range of the product grade; and determining an extended warranty cost for the electronic product based on the quality estimate value and the historical warranty value. - View Dependent Claims (5, 6, 7, 8, 9, 10, 11)
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12. An apparatus comprising:
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a processor; and a memory storing instructions that, when executed, cause the apparatus to perform operations comprising; receiving a signal over a communications channel from an electronic product, wherein the signal includes data input from a sensor integrated with the electronic product; determining a product grade based on the data input; determining a quality estimate value of the electronic product that is an adjustment of a warranty price based on the product grade; determining a historical warranty value based on historical warranty sale values of other electronic products having product grades within a predetermined range of the product grade; and determining an extended warranty cost for the electronic product based on the quality estimate value and the historical warranty value. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
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Specification