ENHANCED POSTAL DATA MODELING FRAMEWORK

• US 20100299175A1
• Filed: 05/21/2009
• Published: 11/25/2010
• Est. Priority Date: 05/21/2009
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Moran, Brian, Kelk, Geofrey Owen, Marchildon, Joel, Kennedy, James A., Fu, Lisa
• Granted Patent: US 8,046,312 B2
• Time in Patent Office: Days
• US Class Current: 705/7.29
• CPC Class Codes: B07C 3/006 Electric or electronic control circuits, e.g. delay lines delay devices per se H03H7/30, H03H11/26
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/06312 Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 10/105 Human resources
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

An enhanced postal data modeling framework, in which postal data which describes characteristics of a mail sortation process is accessed, and the postal data is mapped to production management data which describes characteristics of a model production management process in an initial state and which is capable of being processed by a production management application. The production management data is input for processing by the production management application to produce forecasted production management data which predicts characteristics of the model production management process in a subsequent state, the forecasted production management data is modeled to forecasted postal data which predicts characteristics of the mail sortation process, and at least a portion of the forecasted postal data is provided to a user.

Claims

1. A computer-implemented method comprising:

accessing postal data which describes characteristics of a mail sortation process;

mapping the postal data to production management data which describes characteristics of a model production management process in an initial state and which is capable of being processed by a production management application;

inputting the production management data for processing by the production management application to produce forecasted production management data which predicts characteristics of the model production management process in a subsequent state;

mapping the forecasted production management data to forecasted postal data which predicts characteristics of the mail sortation process; and

providing at least a portion of the forecasted postal data to a user.

2. The method of claim 1, wherein the characteristics of the mail sortation process further comprise:

forecast deposits and collections of mail, mapped to planned work orders of the model production management process,

actual deposits and collections of mail, mapped to pending work orders of the model production management process,

mail sortation area characteristics, mapped to work center characteristics of the model production management process,

a forecast allocation matrix, mapped to a bill of materials of the model production management process,

characteristics of raw, semi-sorted, and fully sorted mail inducted in the mail sortation process, mapped to characteristics of raw, semi-finished, and fully finished processing materials of the model production management process,

labor requirements, mapped to resource levels of the model production management process, and

mechanized sortation capabilities, mapped to machine capabilities of the model production process.

3. The method of claim 1, wherein:

mapping the postal data further comprises;

mapping a type and a volume of mail expected to be processed at one or more sorting stations of a mail sortation facility, to a planned work order which specifies a type and a volume of processing materials expected to be processed at one or more machines of a production facility, and

mapping mechanized sortation capabilities of the one or more sorting stations to capabilities of the one or more machines;

inputting the production management data further comprises;

inputting the type and the volume of the processing materials and the capabilities of the one or more machines, for processing by the production management application to predict whether the one or more machines are over-utilized or under-utilized; and

mapping the forecasted production management data further comprises;

determining the one or more sorting stations are over-utilized or under-utilized when the one or more machines are predicted to be over-utilized or under-utilized, respectively.

4. The method of claim 3, further comprising altering a routing between the one or more sorting stations based on determining that the one or more sorting stations are over-utilized or under-utilized.

5. The method of claim 3, further comprising reassigning mail actually received at the mail sortation facility to a different one or more sorting stations or to a different mail sortation facility based on determining that the one or more sorting stations are over-utilized or under-utilized.

6. The method of claim 1, wherein:

the postal data comprises a forecast allocation matrix for one or more sorting stations of a mail sortation facility, generated based on a historic distribution of mail previously processed by the one or more sorting stations,

mapping the postal data further comprises;

mapping a type and a volume of mail actually received at the sorting stations of the mail sortation facility, to a work order which specifies a type and volume of processing materials ready to be processed at one or more machines of a production facility, and

mapping the forecast allocation matrix as a bill of materials for each of the one or more machines;

inputting the production management data comprises;

inputting the work order and the bill of materials for processing by the production management application to predict a type and a quantity of end items produced by the one or more machines;

mapping the forecasted production management data further comprises;

identifying one or more customers of the mail sortation facility expected to receive the mail, and a volume of the mail expected to be delivered to each of the one or more customers, a based on the predicted type and quantity of the end items, respectively.

7. The method of claim 6, further comprising:

notifying the one or more customers of the type and the volume of mail expected to be delivered to each of the one or more customers.

8. The method of claim 6, further comprising:

scheduling resources to transport the expected volume of mail to each of the one or more customers.

9. The method of claim 6, further comprising:

updating the forecast allocation matrix based on the type and the volume of the mail actually received at the sorting stations of the mail sortation facility.

10. The method of claim 6, wherein inputting the work order and the bill of materials for processing by the production management application to predict a type and a quantity of end items produced by the one or more machines further comprises:

inputting the work order and the bill of materials for processing by the production management application to predict a first type and a first quantity of first end items produced by a first machine,

inputting at least a portion of the first type and the first quantity of the end items produced by the first machine for processing by the production management application to predict a second type and a second quantity of second end items produced by a second machine, and

outputting the second type and the second quantity of the second end items as the predicted type and quantity of the end items.

11. The method of claim 1, wherein:

mapping the postal data further comprises;

mapping a type and a volume of mail expected to be processed at one or more sorting stations of a mail sortation facility, to a planned work order which specifies a type and a volume of processing materials expected to be processed at one or more machines of a production facility, and

mapping labor requirements associated with the one or more sorting stations of the mail sortation facility to work center resource levels;

inputting the production management data further comprises;

inputting the type and the volume of the processing materials and the work center resource levels, for processing by the production management application to predict whether the one or more machines do or do not possess sufficient resources to process the type and the volume of the processing materials; and

mapping the forecasted production management data further comprises;

determining that the labor requirements of the one or more sorting stations are met or are not met when the one or more machines are predicted to possess or not possess sufficient resources, respectively.

12. The method of claim 11, further comprising reassigning staffing of the mail sortation facility based on determining that the one are more sorting stations are predicted to not possess sufficient resources.

13. The method of claim 1, wherein the production management application further comprises an SAP Enterprise Resource Planning Production Planning application.

14. The method of claim 1, wherein mapping the postal data to the production management data further comprise:

mapping each class of mail to a processing material of type MAIL, identified by an identifier having at least first through third character strings that each identify different characteristics of the class,

wherein;

the first character string identifies a type of mail, selected from the group consisting of short/long lettermail, oversized lettermail, and unknown lettermail,

the second character string identifies a location to which the particular class of mail has been sorted to, if any, and

the third character string identifies a next mail process.

15. The method of claim 14, wherein the processing material is identified by a fourth character string identifying whether the particular class of mail is delivery points sequenced or non-sequenced.

16. The method of claim 14, wherein the next mail process is selected from the group consisting of:

a culler facer canceller process,

a multi-line cancellation and optical character recognition (OCR) process,

a multi-line optical character recognition process,

a multi-line sort process,

a manual sort process,

a manual final sort to a delivery depot process,

a flat sorting machine process,

a barcode sort machine process which identifies a forecast allocation matrix,

a barcode sort machine process which identifies a city,

a barcode sort machine process which identifies a forward area,

a sorting process which identifies sequenced delivery points, and

a sorting process which identifies a letter carrier route.

17. The method of claim 14, wherein:

mapping the postal data to the production management further comprises mapping raw or semi-sorted mail to the processing material of type MAIL, identified by a first identifier having at least one character string that identifies the processing material as a raw or semi-finished processing material, respectively; and

mapping the forecasted production management data to the forecasted postal data further comprises mapping the processing material of type MAIL, identified by a different, second identifier having at least one character string that identifies the processing material as a semi-finished or a fully finished processing material to semi-sorted or fully sorted mail, respectively.

18. The method of claim 1, wherein the postal data is incapable of being processed by the production management application.

19. A system comprising:

one or more computers; and

a computer-readable medium coupled to the one or more computers having instructions stored thereon which, when executed by the one or more computers, cause the one or more computers to perform operations comprising;

accessing postal data which describes characteristics of a mail sortation process;

mapping the postal data to production management data which describes characteristics of a model production management process in the initial state and which is capable of being processed by a production management application;

inputting the production management data for processing by the production management application to produce forecasted production management data which predicts characteristics of the model production management process in a subsequent state;

mapping the forecasted production management data to forecasted postal data which predicts characteristics of the mail sortation process; and

providing a least a portion of the forecasted postal data to a user.

20. A computer storage medium encoded with a computer program, the program comprising instructions that when executed by data processing apparatus cause the data processing apparatus to perform operations comprising:

accessing postal data which describes characteristics of a mail sortation process;

mapping the postal data to production management data which describes characteristics of a model production management process in the initial state and which is capable of being processed by a production management application;

inputting the production management data for processing by the production management application to produce forecasted production management data which predicts characteristics of the model production management process in a subsequent state;

mapping the forecasted production management data to forecasted postal data which predicts characteristics of the mail sortation process; and

providing a least a portion of the forecasted postal data to a user.

21. A method comprising:

accessing postal data which describes characteristics of a mail sortation process;

mapping the postal data to production management data which describes characteristics of a model production management process in an initial state and which is capable of being processed by a production management application;

inputting the production management data for processing by the production management application to produce forecasted production management data which predicts characteristics of the model production management process in a subsequent state;

mapping the forecasted production management data to forecasted postal data which predicts characteristics of the mail sortation process; and

providing at least a portion of the forecasted postal data to a user.