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WORKFLOW MANAGEMENT SYSTEM AND METHOD

  • US 20100306779A1
  • Filed: 05/29/2009
  • Published: 12/02/2010
  • Est. Priority Date: 05/29/2009
  • Status: Active Grant
First Claim
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1. A system for processing work items in a workflow, the system comprising:

  • a plurality of queues each comprising a plurality of work items; and

    a processor to;

    determine a retrieval priority for each of the plurality of queues;

    retrieve at least one work item from each of the plurality of queues according to the retrieval priority;

    store the at least one work item retrieved from each of the plurality of queues in a workflow data structure; and

    selectively adjust an amount of processing capacity to process the work items stored in the workflow data structure.

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