Tracking Advertising Abandonment Rates

• US 20100312854A1
• Filed: 06/07/2010
• Published: 12/09/2010
• Est. Priority Date: 06/08/2009
• Status: Active Grant

• Current Assignee: Zeta Global Corp. (Zeta Global Holdings Corp.)
• Original Assignee: Collective Brands Incorporated
• Inventors: Hyman, Michael
• Granted Patent: US 8,990,337 B2
• Time in Patent Office: Days
• US Class Current: 709/217
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A method for tracking abandonment rates. A client computer may send a first message to a server requesting a content unit to be incorporated into a web page. The client computer may receive, from the server computer, the content unit including deliverable content and a communications element configured to send messages generated by the content unit to the server. After delivering the deliverable content, the client computer may send a second message to the server via the communications element, the second message indicating that the delivery of the deliverable content has been completed.

Claims

1. A method for tracking abandonment rates, comprising:

a client computer sending a first message to a server computer, the first message requesting a content unit to be incorporated into a web page

the client computer receiving, from the server computer, the content unit including deliverable content and a communications element configured to send messages generated by the content unit to the server

the client computer delivering the deliverable content

after delivering the deliverable content, the client computer sending a second message to the server via the communications element, the second message indicating that the delivery of the deliverable content has been completed.

2. The method of claim 1, wherein the content unit is an ad unit, the deliverable content is an advertisement, and the server is an ad server.

3. The method of claim 1, wherein the content unit comprises a shell which, when executed by the client computer, causes the client computer to perform actions including:

loading the deliverable content and the communications element from the server

delivering the deliverable content

sending the second message to the server via the communications element.

4. The method of claim 3, wherein the shell is HTML code that, when received by the client computer, incorporates itself into HTML code defining the first web page.

5. The method of claim 4, wherein the deliverable content includes a Flash object configured to inform the shell when delivery of the deliverable content is complete.

6. The method of claim 3, wherein the second message includes a timestamp indicating when the delivery of the deliverable content was complete.

7. The method of claim 3, wherein executing the shell causes the client computer to perform further actions, comprising:

after the deliverable content is delivered, sending to the server computer one or more additional messages via the communications element, the additional messages indicating if all or a portion of the deliverable content is visible on a display device coupled to the client computer.

8. The method of claim 7, wherein executing the shell causes the client computer to perform further actions including:

loading a monitor element from the server

periodically running the monitor element to determine if all or a portion of the deliverable content is visible on a display device coupled to the client computer

sending additional messages to the server based on results from periodically running the monitor element.

9. A method for delivering online content, comprising:

a server computer receiving a first message from a client computer, the first message requesting a content unit to be incorporated into a first web page

in response to the first message, the server computer downloading to the client computer a shell that, when executed by the client computer, causes the client computer to perform actions including;

loading, from the server, deliverable content for the requested content unit and a communications element configured to send messages generated by the shell to the server

delivering the deliverable content

after delivery of the deliverable content, sending a second message from the shell to the server via the communications element, the second message indicating that the delivery of the deliverable content has been completed.

10. The method of claim 9, wherein the content unit is an ad unit, the deliverable content is an advertisement, and the server is an ad server.

11. The method of claim 9, further comprising:

the server computer determining if the content unit was abandoned,

wherein the content unit is determined to be abandoned if the first message requesting the content unit is received and the second message indicating that the deliverable content has been delivered is not received.

12. The method of claim 9, wherein the shell is HTML code that, when received by the client computer, incorporates itself into HTML code defining the first web page.

13. The method of claim 9, wherein the second message includes a timestamp indicating when the delivery of the deliverable content was complete.

14. The method of claim 9, further comprising:

after receiving the second message, the server computer receiving one or more additional messages indicating if all or a portion of the deliverable content is visible on a display device coupled to the client computer.

15. The method of claim 9, wherein the deliverable content includes a Flash object configured to inform the shell when delivery of the deliverable content is complete.

16. A method for determining advertising abandonment, comprising:

a server computer receiving a plurality of first messages from respective client computers, each first message requesting a content unit to be incorporated into a web page

in response to each first message, the server computer downloading to the respective client computer the content unit including deliverable content and a communications element configured to send messages generated by the content unit to the server

the server receiving a plurality of second messages from at least some of the client computers via the respective communications elements, each second message indicating that the delivery of the respective deliverable content has been completed

for each of the plurality of first messages, the server computer determining if a corresponding second message was received, wherein the respective content unit is determined to be abandoned if the first message requesting the content unit is received and the second message indicating that the deliverable content has been delivered is not received.

17. The method of claim 16, wherein the content unit is an ad unit, the deliverable content is an advertisement, and the server is an ad server.

18. The method of claim 16, further comprising:

the server determining an abandonment rate based on the number of first messages received and the number of second messages received.