Personalized Coupon System

• US 20100318407A1
• Filed: 06/14/2010
• Published: 12/16/2010
• Est. Priority Date: 06/15/2009
• Status: Abandoned Application

• Current Assignee: Reach Pros, Inc.
• Original Assignee: Reach Pros, Inc.
• Inventors: Bay, David, Leff, Adam
• Application Number:
  US12/815,351
• Publication Number:
  US 20100318407A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0224 based on user history

Abstract

A personalized coupon system is disclosed. A localized offer list may be provided to a consumer including a plurality of offers from merchants in a location near the location of the consumer. The offers included in the offer list may be selected by the system based on progressive and regressive rules. When offers are redeemed, the system receives notification of offer redemption. The offer list and personalized electronic communications to the consumer may include offers based on prior activities of the consumer which are tracked by the system. The offer list and personalized electronic communications may include offers based on the activities of other consumers having similar geography and/or demographic information to the consumer. The activities may include viewing, selecting, obtaining, printing and redeeming offers from merchants. Behavior tracking information, maps and graphics may be provided to merchants so that they may understand the success of offers.

Claims

1. A computer comprising a processor, a memory, a communications device, and a storage medium, the storage medium having software stored thereon, the software including instructions which when executed by the processor cause computer to perform actions, including:

receiving and storing merchant data from a plurality of merchants

receiving and storing offer data from the plurality of merchants

providing a localized web page to a consumer based on a location of the consumer, the initial localized web page including at least one of a merchant list and an offer list, the merchant list including merchants located near the location of the consumer and the offer list including offers from merchants located near the location of the consumer, the offer list based on the offer data and the merchant list based on the merchant data

receiving a consumer selection of a selected merchant or a selected offer from the offer list or the merchant list in the localized web page

providing an offer web page to the consumer, the offer web page including at least one offer based on the selected merchant or the selected offer

receiving a consumer selection to print a first offer as a printed first offer, the printed first offer including a tracking code, offer details and merchant information for an offering merchant

providing an updated offer web page to the consumer, the updated offer web page excluding the first offer and including a second offer from the offering merchant based on a progression rule and stored activity information for the consumer.

2. The computer of claim 1 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

receiving offer redemption information from a merchant after the consumer has redeemed the printed first offer with the offering merchant.

3. The computer of claim 1 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

providing a second updated offer web page to the consumer, the second updated offer web page including the first offer after both the first offer had previously been provided and the second offer was provided based on a regression rule.

4. The computer of claim 1 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

providing a second updated offer web page to the consumer, the second updated offer web page including the first offer after a time period since the second offer was provided and either the first offer was not redeemed by the consumer or the second offer was not printed by the consumer.

5. The computer of claim 1 wherein the location information is determined from consumer input specifying a location.

6. The computer of claim 1 wherein the location information is determined from one of the consumer'"'"'s IP address or consumer registration information.

7. The computer of claim 6 wherein the registration information includes at least one of a consumer phone number, a consumer city, an email address and a consumer zip code.

8. The computer of claim 1 wherein the tracking code is one of a bar code, QR code, or unique alphanumeric string.

9. The computer of claim 1 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

when the consumer selects a merchant,

receiving consumer selection of a selected merchant from the merchant list

tracking consumer merchant selection of the selected merchant

when the consumer selects an offer from the offer list,

receiving consumer selection of a selected offer from the offer list

tracking consumer offer selection of the selected offer

when the consumer prints the selected offer,

receiving consumer selection to print the selected offer

tracking consumer offer printing of the selected offer

when the consumer redeems the selected offer,

receiving consumer redemption information of a redeemed offer from the offering merchant

tracking consumer offer redemption of the redeemed offer.

10. The computer of claim 9 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

preparing and sending a personalized electronic communication to a particular consumer, the personalized electronic communication including a personalized offer, the personalized offer determined based on consumer activity for the particular consumer including at least one selected from the group including merchant selection by the particular consumer, offer selection by the particular consumer, offer printing by the particular consumer, and offer redemption by the particular consumer.

11. The computer of claim 9 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

preparing and sending a personalized electronic communication to a particular consumer, the personalized electronic communication including a personalized offer, the personalized offer determined based on the activities of other consumers having similar geography and demographic information to the particular consumer.

12. The computer of claim 9 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

preparing and sending a personalized electronic communication to a particular consumer, the personalized electronic communication including a personalized offer, the personalized offer determined based on consumer activity of other consumers including at least one selected from the group including merchant selection, offer selection, offer printing, and offer redemption for other consumers.

13. The computer of claim 10 wherein the personalized electronic communication is selected from the group including an email note, a cellular telephone application communication, a text message, a multimedia message, an application window, and a text alert.

14. The computer of claim 11 wherein the personalized electronic communication is selected from the group including an email note, a cellular telephone application communication, a text message, a multimedia message, an application window, and a text alert.

15. The computer of claim 12 wherein the personalized electronic communication is selected from the group including an email note, a cellular telephone application communication, a text message, a multimedia message, an application window, and a text alert.

16. The computer of claim 9 wherein the merchants included in the merchant list and the offers included in the offer list in the localized web page are determined further based on activity of the consumer including at least one selected from the group including merchant selection, offer selection, offer viewing, offer printing, and offer redemption.

17. The computer of claim 9 wherein the merchants included in the merchant list and the offers included in the offer list in the localized web page are determined further based on the activities of other consumers having similar geography and demographic information to the particular consumer.

18. The computer of claim 9 wherein the merchants included in the merchant list and the offers included in the offer list in the localized web page are determined further based consumer activity of other consumers including at least one selected from the group including merchant selection, offer selection, offer viewing, offer printing, and offer redemption for other consumers.

19. The computer of claim 9 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

preparing a behavior report including a geographic proximity of various consumers and an activity performed by the consumers for a specific merchant or a specific offer over a specified or default time period

providing the behavior report to the merchant.

20. The computer of claim 19 wherein the behavior report includes a table arranged according to the geographic proximity of various consumers to the merchant and the activity performed by the consumers, the activity including selected offers, viewed offers, printed offers and redeemed offers for the time period.

21. The computer of claim 19 wherein the behavior report includes a map including multiple radii of the geographic proximity of consumers to the merchant and color coded markers for the activity performed by the consumer, the activity including selected offers, viewed offers, printed offers and redeemed offers for the time period.

22. The computer of claim 19 wherein the providing the behavior report is achieved by one selected from the group including electronic mail, web access by electronic file download, or by postal mail.

23. A computer comprising a processor, a memory, a communications device, and a storage medium, the storage medium having software stored thereon, the software including instructions which when executed by the processor cause computer to perform actions including:

receiving and storing merchant data from a plurality of merchants

receiving and storing offer data from the plurality of merchants

providing over a network an offer list to a particular consumer based on a location of the particular consumer, the offer list including offers from merchants located near the location of the particular consumer

receiving over the network consumer selection of selected offers from the offer list for a plurality of consumers

tracking over the network consumer selection of the selected offers for the plurality of consumers as a plurality of viewed offers

receiving over the network selection from multiple consumers to obtain viewed offers as redeemable offers, the redeemable offers including a tracking code

tracking consumers obtaining redeemable offers

receiving offer redemption information from merchants of redeemed offers when consumers redeem redeemable offers

tracking consumer redemption of redeemable offers based on the redemption information

providing over the network an updated offer list to the particular consumer after the particular consumer has taken action regarding a first offer from a first merchant, the updated offer list excluding the first offer and including a second offer from the first merchant based on a progression rule for the first merchant.

24. The computer of claim 23 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

preparing a behavior report including a geographic proximity of various consumers and an activity performed by the consumers for a specific merchant or a specific offer over a specified or default time period

providing the behavior report to the merchant.

25. The computer of claim 24 wherein the behavior report includes a table arranged according to the geographic proximity of various consumers to the merchant and the activity performed by the consumers, the activity including selected offers, viewed offers, obtained offers and redeemed offers for the time period.

26. The computer of claim 25 wherein the behavior report includes a map including multiple radii of the geographic proximity of consumers to the merchant and color coded markers for the activity performed by the consumer, the activity including selected offers, viewed offers, obtained offers and redeemed offers for the time period.

27. The computer of claim 25 wherein the providing the behavior report is achieved by one selected from the group including electronic mail, web access, by electronic file download, or by postal mail.

28. The computer of claim 23 wherein the registration information includes at least one of a consumer phone number, a consumer city, an email address and a consumer zip code.

29. The computer of claim 23 wherein the tracking code is one of a bar code, QR code, unique alphanumeric string.

30. The computer of claim 23 wherein the offers included in the offer list are determined further based on activities performed by the particular consumer including viewed offers, obtained offers and redeemed offers for the particular consumer.

31. The computer of claim 23 wherein the offers included in the offer list are determined further based on the activities of other consumers having similar geography and/or demographic information to the particular consumer.

32. The computer of claim 23 wherein the location information is determined from consumer input specifying a location.

33. The computer of claim 23 wherein the location information is determined from one of the consumer'"'"'s IP address or consumer registration information.

34. The computer of claim 33 wherein the registration information includes at least one of a consumer phone number, a consumer city, email address, and a consumer zip code.

35. The computer of claim 23 wherein the tracking code is one of a bar code, QR code, or unique alphanumeric string.

36. The computer of claim 23 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

providing a second updated offer list to the particular consumer based on a regression rule, the second updated offer list including the first offer after both the first offer had previously been provided and the second offer was provided in the updated offer list.

37. The computer of claim 23 wherein the software includes further instructions which when executed by the processor cause the computer to perform further actions comprising:

providing a second updated offer list to the particular consumer, the second updated offer list including the first offer after a time period since the second offer was provided and either the first offer was not redeemed by the consumer or the second offer was not obtained by the consumer.

38. The computer of claim 23 wherein the redeemable offers include offer details and merchant information for an offering merchant.

39. The computer of claim 23 wherein the providing the offer list is achieved by providing one of a web page, a text listing, a cellular telephone application communication, a text message, an email note, an application window, or a text box.