METHOD AND SYSTEM FOR REAL-TIME LOCATION AND INQUIRY BASED INFORMATION DELIVERY
First Claim
1. A method for real-time location and inquiry based information delivery, comprising:
- receiving, using a processor and memory, a customer inquiry, wherein the customer inquiry includes product information indicative of a customer'"'"'s interest in a particular product;
receiving location information indicative of the customer'"'"'s current geographical location; and
identifying one or more incentives for presentation to the customer based on at least a portion of the product information and the location information;
wherein the customer inquiry is received prior to any solicitation of the customer'"'"'s interest in the particular product.
3 Assignments
0 Petitions
Accused Products
Abstract
Systems and methods for real-time location and inquiry based information delivery are described. Embodiments of a method for real-time location and inquiry based information delivery include receiving, using a processor and memory, a customer inquiry. The customer inquiry includes product information indicative of a customer'"'"'s interest in a particular product. The method further receives location information indicative of the customer'"'"'s current geographical location, determines additional product information based on the customer inquiry, identifies one or more incentives for presentation to the customer based on at least a portion of the product information and the location information. The customer inquiry is received prior to any solicitation of the customer'"'"'s interest in the particular product.
-
Citations
29 Claims
-
1. A method for real-time location and inquiry based information delivery, comprising:
-
receiving, using a processor and memory, a customer inquiry, wherein the customer inquiry includes product information indicative of a customer'"'"'s interest in a particular product; receiving location information indicative of the customer'"'"'s current geographical location; and identifying one or more incentives for presentation to the customer based on at least a portion of the product information and the location information; wherein the customer inquiry is received prior to any solicitation of the customer'"'"'s interest in the particular product. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
-
-
22. A system for real-time location and inquiry based information delivery, comprising:
a computer including a processor and memory, wherein the memory includes a computer program stored therein that includes instructions that are executed by the processor for; receiving a customer inquiry, wherein the customer inquiry includes product information indicative of a customer'"'"'s interest in a particular product; receiving location information indicative of the customer'"'"'s current geographical location; determining additional product information based on the customer inquiry; and identifying one or more incentives for presentation to the customer based on at least a portion of the product information and the location information; wherein the customer inquiry is received prior to any solicitation of the customer'"'"'s interest in the particular product. - View Dependent Claims (26, 27)
-
23. A system for real-time location and inquiry based information delivery, comprising:
-
a reception component that receives customer inquiries and customer location information via a network, wherein the customer inquiries include information about particular products in which customers are interested and the location information includes geographical locations of the customers; a product information component, in communication with the reception component, that retrieves additional product information based on the customer inquiries; and a promotion identification component, in communication with the product information component, that identifies incentives to offer to customers based on at least a portion of the product information and the location information; wherein customer inquiries are received prior to any solicitations of the customers'"'"' interest in particular products. - View Dependent Claims (24, 25, 28, 29)
-
Specification