METHOD TO SET THE FLAG AS REPLIED OR FORWARDED TO ALL REPLIED OR FORWARDED VOICE MESSAGES
First Claim
1. A method for providing a status of one or more voice mail messages comprising:
- reading, by a voice messaging server, a flag associated with a voice mail message;
accessing an audible message associated with the flag;
playing, at a communications device, the audible message to a user; and
providing, to the user, an ability to access one or more responses to the voice mail message.
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Accused Products
Abstract
To assist with the usability of voice messaging systems, a technique is provided that provides audible information to a user about the status of one or more messages in the system. An audible message is played to the user indicating whether they have forwarded, replied, saved, or otherwise addressed a voice message. The audible indication can be triggered by the message recipient trying to reply, forward or otherwise access a message in the voice messaging system. This can be especially useful when the voice messaging system is accessed from a phone, such as an IP telephone or SIP phone. The technique at least allows users to know which voice messages they have addressed as well as to provide a summary of one or more messages in the voice messaging system such as 3 unread, 2 replied, 1 forwarded, and a total of 12 messages with message duration of 11 minutes.
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Citations
20 Claims
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1. A method for providing a status of one or more voice mail messages comprising:
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reading, by a voice messaging server, a flag associated with a voice mail message; accessing an audible message associated with the flag; playing, at a communications device, the audible message to a user; and providing, to the user, an ability to access one or more responses to the voice mail message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system that provides status of one or more voice mail messages comprising:
a voice messaging server that reads a flag associated with a voice mail message, accesses an audible message associated with the flag, forwards the audible message to a user at a communications device for playback and provides, to the user, an ability to access one or more responses to the voice mail message. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
Specification