METHODS AND SYSTEMS FOR AUTOMATICALLY CUSTOMIZING AN INTERACTION EXPERIENCE OF A USER WITH A MEDIA CONTENT APPLICATION

• US 20100332570A1
• Filed: 06/30/2009
• Published: 12/30/2010
• Est. Priority Date: 06/30/2009
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Zafar, Shadman, Relyea, Donald H., Roberts, Brian F.
• Granted Patent: US 8,635,255 B2
• Time in Patent Office: Days
• US Class Current: N/A
• CPC Class Codes: G06F 16/435 Filtering based on additional data, e.g. user or group profiles
• CPC Class Codes: G06F 16/437 Administration of user profiles, e.g. generation, initialisation, adaptation, distribution
• CPC Class Codes: H04N 21/252 Processing of multiple end-users' preferences to derive collaborative data
• CPC Class Codes: H04N 21/25866 Management of end-user data customer care in data networks H04L41/5077
• CPC Class Codes: H04N 21/4263 involving specific tuning arrangements, e.g. two tuners
• CPC Class Codes: H04N 21/482 End-user interface for program selection broadcast systems using EPGs H04H60/72

Abstract

An exemplary method includes generating an interaction feed corresponding to a user of at least one access device, the interaction feed comprising data representative of an interaction of the at least one access device with one or more media content applications, updating metadata within a storage facility with the interaction feed, and automatically customizing an interaction experience of at least one of the user and another user with a media content application in accordance with the metadata. Corresponding methods and systems are also disclosed.

Claims

1. A method comprising:

generating an interaction feed corresponding to a user of at least one access device, the interaction feed comprising data representative of an interaction of the at least one access device with one or more media content applications;

updating metadata within a storage facility with the interaction feed; and

automatically customizing an interaction experience of at least one of the user and another user with a media content application in accordance with the metadata.

2. The method of claim 1, further comprising:

generating another interaction feed corresponding to the another user;

updating the metadata within the storage facility with the another interaction feed; and

further customizing the interaction experience of at least one of the user and the another user with the media content application in accordance with the metadata updated with the another interaction feed.

3. The method of claim 1, wherein the interaction feed is generated using a custom markup language.

4. The method of claim 1, wherein the automatic customizing of the interaction experience comprises presenting a media content recommendation based on the metadata.

5. The method of claim 1, wherein the automatic customizing of the interaction experience comprises customizing at least one option associated with the media content application based on the metadata.

6. The method of claim 1, wherein the automatic customizing of the interaction experience comprises presenting a customized advertisement based on the metadata.

7. The method of claim 1, wherein the automatic customizing of the interaction experience comprises customizing the interaction experience in accordance with a user profile associated with at least one of the user and the another user.

8. The method of claim 1, wherein the one or more media content applications reside within distinct application servers associated with distinct network platforms.

9. The method of claim 1, wherein the one or more media content applications reside on the at least one access device, and wherein the automatic customizing is performed by the at least one access device.

10. The method of claim 1, wherein the automatic customizing comprises:

accessing, with a computing device associated with the media content application, the metadata within the storage facility; and

directing, with the computing device, the media content application to customize the interaction experience based on the metadata.

11. The method of claim 1, wherein the media content application comprises one of the one or more media content applications.

12. The method of claim 1, wherein the media content application comprises another media content application not included within the one or more media content applications.

13. The method of claim 1, tangibly embodied as computer-executable instructions on at least one computer-readable medium.

14. A method comprising:

generating a plurality of interaction feeds associated with a plurality of users, the interaction feeds each comprising data representative of at least one media content application interaction event performed by an access device associated with a distinct user within the plurality of users;

utilizing the plurality of interaction feeds to update metadata within a storage facility; and

automatically customizing an interaction experience of at least one of the plurality of users with a media content application in accordance with the metadata.

15. The method of claim 14, wherein the automatic customizing of the interaction experience comprises presenting a media content recommendation based on the metadata to the at least one of the plurality of users.

16. The method of claim 14, wherein the automatic customizing of the interaction experience comprises customizing at least one option associated with the media content application based on the metadata.

17. The method of claim 14, wherein the media content application resides on the at least one access device, and wherein the automatic customizing is performed by the at least one access device.

18. The method of claim 14, wherein the automatic customizing comprises:

accessing, with a computing device associated with the media content application, the metadata within the storage facility; and

directing, with the computing device, the media content application to customize the interaction experience based on the metadata.

19. A system comprising:

an interaction feed generation facility configured to generate an interaction feed corresponding to a user of at least one access device, the interaction feed comprising data representative of an interaction of the at least one access device with one or more media content applications;

a metadata layer facility selectively and communicatively coupled to the interaction feed generation facility and configured to update metadata with the interaction feed; and

a customization facility selectively and communicatively coupled to the metadata layer facility and configured to automatically customize an interaction experience of at least one of the user and another user with a media content application in accordance with the metadata.

20. The system of claim 19, further comprising a storage facility communicatively coupled to the metadata layer facility and configured to maintain the metadata.

21. The system of claim 19, wherein the interaction feed generation facility is configured to generate the interaction feed by detecting one or more interaction events associated with the user and generating interaction feed data representative of the one or more interaction events for inclusion within the interaction feed.

22. The system of claim 19, wherein the customization facility is configured to automatically customize the interaction experience by presenting a media content recommendation based on the metadata.

23. The system of claim 19, wherein the customization facility is configured to automatically customize the interaction experience by customizing at least one option associated with the media content application based on the metadata.

24. The system of claim 19, wherein the customization facility is configured to automatically customize the interaction experience by presenting a customized advertisement based on the metadata.

25. The system of claim 19, wherein the customization facility is configured to automatically customize the interaction experience by customizing the interaction experience in accordance with a user profile associated with at least one of the user and another user.