×

Method and System for Delivering Shipping Information

  • US 20110004562A1
  • Filed: 12/12/2008
  • Published: 01/06/2011
  • Est. Priority Date: 12/20/2007
  • Status: Abandoned Application
First Claim
Patent Images

1. A method for delivering shipping information, comprisingautomatically detecting that a user at a front-end of a telephone channel wants to receive information about a shipment still in transit to the user;

  • obtaining user information by an IVR (Interactive Voice Response) interface;

    obtaining shipping information associated with said shipment;

    automatically generating a telephony message based on said shipping information incorporating the current status of the shipment and sending it to the user.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×