Highlighting of Voice Message Transcripts
First Claim
1. A computer-implemented voice mail method, comprising:
- obtaining an electronic audio file of a recorded user message directed to a telephone user;
automatically generating a transcript of the recorded user message;
identifying locations in the transcript in coordination with timestamps in the recorded user message so that successive portions of the transcript can be highlighted in coordination with playing of the recorded user message;
identifying one or characteristics of the message using meta data relating to the recorded user message; and
storing the recorded user message and information about the identified locations of the recorded user message.
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Accused Products
Abstract
A computer-implemented voice mail method includes obtaining an electronic audio file of a recorded user message directed to a telephone user, automatically generating a transcript of the recorded user message, and identifying locations in the transcript in coordination with timestamps in the recorded user message so that successive portions of the transcript can be highlighted in coordination with playing of the recorded user message. The method also include identifying one or characteristics of the message using meta data relating to the recorded user message, and storing the recorded user message and information about the identified locations of the recorded user message.
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Citations
40 Claims
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1. A computer-implemented voice mail method, comprising:
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obtaining an electronic audio file of a recorded user message directed to a telephone user; automatically generating a transcript of the recorded user message; identifying locations in the transcript in coordination with timestamps in the recorded user message so that successive portions of the transcript can be highlighted in coordination with playing of the recorded user message; identifying one or characteristics of the message using meta data relating to the recorded user message; and storing the recorded user message and information about the identified locations of the recorded user message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 24, 25, 26, 27, 28, 29, 30, 31, 33, 34, 35, 37, 38, 39, 40)
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12. A computer-implemented voice mail system, comprising:
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an audio file data store storing a plurality of digitized voice mail message directed to one or more users of the voice mail system; a transcript data store storing a plurality of voice mail transcripts, each corresponding to a voice mail message stored in the audio file data store; and a voice mail player including an audio player and a transcript manager programmed to present a transcript while playing an audio file of a message and to show highlighting of transcript at a location corresponding to a current location of the playing audio file, wherein the a visual form of the highlighting depends on one or more characteristics of the message that are determined using meta data relating to the recorded user message. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 36)
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22. A computer-implemented voice mail system, comprising:
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an audio file data store storing a plurality of digitized voice mail message directed to one or more users of the voice mail system; a transcript data store storing a plurality of voice mail transcripts, each corresponding to a voice mail message stored in the audio file data store; and means for presenting an audio file from the audio file data store in coordination with a corresponding transcript with information generated by analyzing meta data relating to a message in the audio file.
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23. A computer-implemented method, comprising:
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displaying textual content on a computing device, the textual content containing one or more terms that each have associated with them a content type that corresponds to a category to which the particular term is directed; receiving a user command that does not explicitly identify any of the one or more terms; identifying a content type that corresponds to the user command; and causing the user command to be executed with a first of the one or more terms, by matching the identified content type that corresponds to the user command with the content types that correspond to the associated with the one or more terms.
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32. A computer-implemented system, comprising:
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a text document data store storing one or more textual documents, the textual documents including one or more terms that each have associated with them a content type that corresponds to a category to which the particular term is directed; an interface programmed to receive user commands that do not include the one or more terms; and a command correlator to identify a content type that corresponds to a command received by the interface, to select one of the one or more terms by correlating the identified content type to a content type that corresponds to one of the terms, and to cause the received command to be executed with he selected term as an argument.
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Specification