SYSTEM AND METHOD FOR MANAGING CONTENT DELIVERY AND MEASURING ENGAGEMENT
First Claim
Patent Images
1. A computer implemented method for managing interactive user engagement, the method comprising the acts of:
- registering, over a computer network, a user for a user account;
associating, by a computer system, an external account with the user account;
determining, by the computer system, eligibility of the user to receive content;
identifying, by the computer system, at least one delivery channel, wherein the delivery channel conveys a communication configured to provide the content in a perceptible form to the user;
delivering the content to the user over the at least one delivery channel; and
tracking, by the computer system, content associated activity.
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Abstract
A system, method and apparatus are provided to combine a casino or lottery player club with a system that provides a unified platform and middleware for the production, delivery, management and measurement of consumer engagement across multiple delivery mechanisms, networks, applications, platforms and marketing channels. The gambling establishment is thereby able to gather valuable player engagement data, build player profiles, and determine how to most effectively cost effectively reach, entertain and influence the behavior of their most valuable consumers.
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Citations
42 Claims
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1. A computer implemented method for managing interactive user engagement, the method comprising the acts of:
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registering, over a computer network, a user for a user account; associating, by a computer system, an external account with the user account; determining, by the computer system, eligibility of the user to receive content; identifying, by the computer system, at least one delivery channel, wherein the delivery channel conveys a communication configured to provide the content in a perceptible form to the user; delivering the content to the user over the at least one delivery channel; and tracking, by the computer system, content associated activity. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A method for determining an optimal engagement path for content delivery to at least one user, the method comprising:
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establishing at least one delivery channel for communicating with the at least one user; delivery content to the at least one user over the at least one delivery channel; tracking successful delivery to the at least one user over the at least one delivery channel; and determining an optimal delivery path for any content.
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41. A system for managing interactive user engagement, the system comprising:
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a registration component configured to register a user for a user account; an association component configured to associated an external account with the user account; an eligibility component configured to determine eligibility of the user to receive content; a selection component configured to identify at least one delivery channel, wherein the delivery channel conveys a communication configured to provide the content in a perceptible form to the user; a transmission component configured to deliver the content to the user over the at least one delivery channel; and a tracking component configured to track content associated activity.
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42. A system for determining an optimal engagement path for content delivery to at least one user, the system comprising:
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a registration component configured to establish at least one delivery channel for communicating with the at least one user; a transmission component configured to deliver content to the at least one user over the at least one delivery channel; a tracking component for identifying successful delivery to the at least one user over the at least one delivery channel; and an optimization component configured to determine an optimal delivery path for any content.
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Specification