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SPEECH RECOGNITION TUNING TOOL

  • US 20110022386A1
  • Filed: 07/22/2009
  • Published: 01/27/2011
  • Est. Priority Date: 07/22/2009
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • accessing a voice mail record of a user;

    accessing a recorded audio file of a name of the user in the voice mail record spoken by the user;

    providing the audio file to a speech recognition system;

    processing the audio file in the speech recognition system and obtaining a text result;

    determining whether a confidence score of the text result is below a predetermined threshold; and

    adding, at least, the name of the user to a list of low confidence names when the confidence score is below the predetermined threshold.

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