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REAL-TIME SERVICE MANAGEMENT AND DISPATCH SYSTEM

  • US 20110040595A1
  • Filed: 08/12/2009
  • Published: 02/17/2011
  • Est. Priority Date: 08/12/2009
  • Status: Abandoned Application
First Claim
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1. A real-time management and dispatch system comprising:

  • a controller configured to control data flow and processing of management and dispatch operations;

    a database server configured to control storage, organization, retrieval, and distribution of management and dispatch data;

    at least one workstation configured for accessing dispatch functions and management functions; and

    at least one Global Positioning System (GPS) enabled handheld device configured to receive and transmit dispatch information over a local wireless communication network,wherein the local wireless communication network provides real-time information transmission between the controller, at least one work station, and the at least one handheld device.

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