METHODS AND APPARATUS FOR SYNCHRONIZING NOTIFICATIONS FOR SERVICE EVENTS
First Claim
1. A communication method for synchronization of service event related communications at an event management platform, the method comprising:
- receiving a notification transmitted from a service event source including event information related to at least one service offered by the service event source and for a mobile wireless device associated with a given service user, and including a synchronization value associated with a service instance;
storing the synchronization value;
receiving a subsequent notification transmitted from the service event source including a subsequent synchronization value associated with the service instance;
comparing the subsequent synchronization value with the stored synchronization value and based thereon generating a request to the service event source for event information associated with notifications having synchronization values between the subsequent synchronization value with the stored synchronization value;
sending the request to the service event source; and
providing notifications to the mobile wireless device associated with the given service user.
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Accused Products
Abstract
The communications method for synchronization of service event related communications at an event management platform, may include receiving a notification transmitted from a service event source including event information related to at least one service offered by the service event source and for a mobile wireless device associated with a given service user, and including a synchronization value associated with a service instance. The method may further include storing the synchronization value, and receiving a subsequent notification transmitted from the service event source including a subsequent synchronization value associated with the service instance. The subsequent synchronization value is compared with the stored synchronization value and based thereon a request is generated and sent to the service event source for event information associated with notifications having synchronization values between the subsequent synchronization value with the stored synchronization value. The notifications are provided to the mobile wireless device associated with the given service user.
65 Citations
19 Claims
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1. A communication method for synchronization of service event related communications at an event management platform, the method comprising:
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receiving a notification transmitted from a service event source including event information related to at least one service offered by the service event source and for a mobile wireless device associated with a given service user, and including a synchronization value associated with a service instance; storing the synchronization value; receiving a subsequent notification transmitted from the service event source including a subsequent synchronization value associated with the service instance; comparing the subsequent synchronization value with the stored synchronization value and based thereon generating a request to the service event source for event information associated with notifications having synchronization values between the subsequent synchronization value with the stored synchronization value; sending the request to the service event source; and providing notifications to the mobile wireless device associated with the given service user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 9, 10)
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8. A communication method for synchronization of service event related communications at an event management platform, the method comprising:
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receiving a notification transmitted from a service event source for a mobile wireless device associated with a given service user, and including a high water mark that is incremented by the service event source based upon events for a service instance; storing the high water mark; receiving a subsequent notification transmitted from the service event source including a subsequent high water mark associated with the service instance; comparing the subsequent high water mark with the stored high water mark and based thereon generating a request to the service event source for event information associated with notifications having high water marks therebetween; sending the request to the service event source; and providing notifications to the mobile wireless device associated with the given service user. - View Dependent Claims (11, 12)
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13. An event management platform for managing communications between a service event source and a mobile wireless device associated with a given service user, the event management platform comprising:
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an event manager being configured to receive a notification transmitted from a service event source including event information related to at least one service offered by the service event source and for a mobile wireless device associated with a given service user, and including a synchronization value associated with a service instance; a database being configured to store the synchronization value; the event manager, upon receiving a subsequent notification transmitted from the service event source including a subsequent synchronization value associated with the service instance, being configured to compare the subsequent synchronization value with the stored synchronization value and based thereon generate and send a request to the service event source for event information associated with notifications having synchronization values between the subsequent synchronization value with the stored synchronization value; and an event notification user interface being configured to provide the notifications to the mobile wireless device associated with the given service user. - View Dependent Claims (14, 15, 16, 17, 18, 19)
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Specification