SEMANTIC CALLBACK TRIGGERS FOR AN ELECTRONIC DOCUMENT

• US 20110045810A1
• Filed: 08/20/2009
• Published: 02/24/2011
• Est. Priority Date: 08/20/2009
• Status: Abandoned Application

• Current Assignee: Concert Technology Corporation
• Original Assignee: Grandios Technologies, LLC
• Inventors: Walsh, Richard J., Issa, Alfredo C.
• Application Number:
  US12/544,260
• Publication Number:
  US 20110045810A1
• Time in Patent Office: Days
• US Class Current: 455/418
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04M 3/42195 Arrangements for calling back a calling subscriber when the wanted subscriber ceases to be busy H04M3/48

Abstract

Systems and methods relating to callback triggers for mobile or electronic documents are provided. In general, a callback trigger defines a triggering event and a callback action to be performed in response to an occurrence of the triggering event during consumption of the electronic document by an end user. As such, when the triggering event defined by a callback trigger is detected during consumption of the electronic document by an end user, a corresponding callback action is performed. In one embodiment, the one or more callback triggers for the electronic document include at least one semantic callback trigger.

Claims

1. A method of operating a user device comprising:

obtaining an electronic document and a semantic trigger for the electronic document, wherein the semantic trigger defines one or more semantic criteria, a user action, and a callback action to be performed in response to detection of the user action at a point in the electronic document that satisfies the one or more semantic criteria;

detecting an occurrence of the user action at a point in the electronic document that satisfies the one or more semantic criteria during consumption of the electronic document by a user of the user device as a triggering event for the semantic trigger; and

in response to detecting the triggering event for the semantic trigger, performing the callback action defined by the semantic trigger.

2. The method of claim 1 further comprising identifying one or more points in the electronic document satisfying the one or more semantic criteria prior to consumption of the electronic document by the user.

3. The method of claim 1 further comprising identifying one or more points in the electronic document satisfying the one or more semantic criteria during consumption of the electronic document by the user.

4. The method of claim 1 wherein the user action is one of a group consisting of:

selection of an area of the electronic document, scrolling, dwelling for more than a defined amount of time, and gazing.

5. The method of claim 1 wherein the semantic trigger further defines one or more additional criteria that must be satisfied for detection of the triggering event for the semantic trigger.

6. The method of claim 5 wherein the one or more additional criteria comprise at least one of a group consisting of:

one or more user-based criteria, one or more location-based criteria, one or more time-based criteria, one or more date-based criteria, and one or more current-event-based criteria.

7. The method of claim 1 wherein the callback action for the semantic trigger comprises one of a group consisting of:

sending a text message to a defined entity, sending an e-mail to a defined entity, establishing voice communication with a defined entity, and polling the user or asking the user a number of questions and returning answers provided by the user to a defined entity.

8. The method of claim 1 further comprising updating the semantic trigger for the electronic document over time.

9. The method of claim 1 wherein obtaining the electronic document and the semantic trigger for the electronic document comprises obtaining the electronic document and the semantic trigger for the electronic document from a remote document server.

10. The method of claim 1 wherein obtaining the electronic document and the semantic trigger for the electronic document comprises:

obtaining the electronic document from a document server; and

obtaining the semantic trigger for the electronic document from a trigger server.

11. The method of claim 10 wherein a Uniform Resource Identifier (URI) is provided in association with the electronic document for at least one of a group consisting of:

the trigger server and the semantic trigger for the electronic document at the trigger server.

12. The method of claim 10 wherein obtaining the electronic document and the semantic trigger for the electronic document further comprises obtaining the callback action for the semantic trigger from an action server.

13. The method of claim 12 wherein the semantic trigger defines at least one of a group consisting of:

a Uniform Resource Identifier (URI) of the action server or a URI of the callback action for the semantic trigger at the action server.

14. The method of claim 1 wherein the semantic trigger for the electronic document is created by another user via a manual process.

15. The method of claim 1 wherein the semantic trigger for the electronic document is created by a remote device or server via an automatic process.

16. A user device comprising:

a communication interface communicative coupling the user device to a network; and

a control system associated with the communication interface and adapted to;

obtain an electronic document and a semantic trigger for the electronic document, wherein the semantic trigger defines one or more semantic criteria, a user action, and a callback action to be performed in response to detection of the user action at a point in the electronic document that satisfies the one or more semantic criteria;

detect an occurrence of the user action at a point in the electronic document that satisfies the one or more semantic criteria during consumption of the electronic document by a user of the user device as a triggering event for the semantic trigger; and

in response to detecting the triggering event for the semantic trigger, perform the callback action defined by the semantic trigger.

17. The user device of claim 16 wherein the control system is further adapted to identify one or more points in the electronic document satisfying the one or more semantic criteria prior to consumption of the electronic document by the user.

18. The user device of claim 16 wherein the control system is further adapted to identify one or more points in the electronic document satisfying the one or more semantic criteria during consumption of the electronic document by the user.

19. A computer readable medium storing software for instructing a control system of a user device to:

obtain an electronic document and a semantic trigger for the electronic document, wherein the semantic trigger defines one or more semantic criteria, a user action, and a callback action to be performed in response to detection of the user action at a point in the electronic document that satisfies the one or more semantic criteria;

detect an occurrence of the user action at a point in the electronic document that satisfies the one or more semantic criteria during consumption of the electronic document by a user of the user device as a triggering event for the semantic trigger; and

in response to detecting the triggering event for the semantic trigger, perform the callback action defined by the semantic trigger.

20. The computer readable medium of claim 19 wherein the software further instructs the control system of the user device to identify one or more points in the electronic document satisfying the one or more semantic criteria prior to consumption of the electronic document by the user.

21. The computer readable medium of claim 19 wherein the software further instructs the control system of the user device to identify one or more points in the electronic document satisfying the one or more semantic criteria during consumption of the electronic document by the user.