Method and system for collecting, synchronizing, and reporting telecommunication call events and work flow related information
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Abstract
The present invention is directed to a method and apparatus for recording and generating additional information related to telecommunication events using a mobile communication device, such as a telephone call or a text messaging event using cellular phone or a personal digital assistant. Specifically, the preferred embodiments of the present invention records information such as GPS coordinates that indicate a position of the mobile communication device during the communication event, as well as a location of a sender or receiver of data to or from the mobile communication device, so as to facilitate a log entry of the position of the mobile communication device as well as other useful information that are associated with the communication events.
171 Citations
53 Claims
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1-32. -32. (canceled)
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33. A mobile communication device comprising;
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a GPS receiver to receive GPS data of a mobile communication device, said GPS data indicating a location of said mobile communication device; an image capturing device adapted to capture a plurality of images; a processor programmed to associate each of said plurality of images with said GPS data, said GPS data indicating a location of said mobile communication device at which each of said plurality of images is taken; and a transmitter to transmit said plurality of images and said associated GPS data, to a remote device. - View Dependent Claims (34, 35, 36, 37)
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38. A remote device, comprising:
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a network interface to receive from a mobile communication device a plurality of images and GPS data associated with each of said plurality of images; a user interface to receive user input including a start point and an end point of a trip; a processor to generate trip data based on said start point, said end point, and said GPS data; and a display to display said trip data and said plurality of images; wherein said plurality of images are displayed with reference to said trip data. - View Dependent Claims (39, 40, 41, 42)
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43. A mobile communication device, comprising:
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a receiver to receive incoming communication data, said incoming communication data including one of voice data, text data, and image data; a memory to store a call event of said received incoming communication data; a processor programmed to automatically associate said call event with an existing database record in said memory; a display to display a notification associated with said database record in response to said call event; and a user interface to receive user input to update said database record. - View Dependent Claims (44, 45, 47, 48, 49, 50, 51, 52)
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46. The mobile communication device of 45, wherein:
said account information includes at least one of an account name, MIN, parent account information, website, account number, ticker symbol, type, industry, number of employees, annual revenue, SIC code, billing address, voice note, text note, image, and customizable form.
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53. A mobile communication device, comprising:
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a transmitter to transmit a search query to a remote server; a receiver to receive search location information data from said remote server in response to said search query, said search location information data comprising a contact number; a display to display said search location information data on said mobile communication device; a user interface to receive user input directed to said displayed search location information; a communication module to connect with a device identified by said contact number in response to said user input; and a memory to store communication event information associated with said contact number.
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Specification