SERVING PATRONS IN A WAGERING GAME ENVIRONMENT
First Claim
Patent Images
1. A computer-implemented method comprising:
- receiving patron service information, wherein the patron service information indicates activities of a patron in a casino;
selecting, based on the patron service information, a service for the patron, wherein the patron has not requested the service; and
dispatching a service attendant to deliver the service.
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Accused Products
Abstract
Systems and methods for serving patrons in a wagering game environment are described herein. In some embodiments, a method includes receiving patron service information, wherein the patron service information indicates activities of a patron in a casino. The method can also include selecting, based on the patron service information, a service for the patron, wherein the patron has not requested the service. Additionally, the method can include presenting a service order instructing a service attendant to deliver the service.
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Citations
30 Claims
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1. A computer-implemented method comprising:
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receiving patron service information, wherein the patron service information indicates activities of a patron in a casino; selecting, based on the patron service information, a service for the patron, wherein the patron has not requested the service; and dispatching a service attendant to deliver the service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An apparatus comprising:
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a service information configured to receive patron service information, wherein the patron service information indicates activities of a patron in a casino; a service selection controller configured to select, based on the patron service information, a service for the patron, wherein the patron has not requested the service; and a dispatch controller configured to dispatch a service attendant to deliver the service. - View Dependent Claims (11, 12, 13, 14)
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15. A wagering game machine comprising:
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a wagering game unit configured to present wagering games to a patron; a location unit configured to generate location information indicating movements of the wagering game machine in a casino; and a service information controller configured to submit service information for use in selecting a service for the patron, wherein the service information includes the location information and information about the wagering games. - View Dependent Claims (16, 17, 18, 19, 20)
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21. A wagering game system comprising:
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a wagering game machine configured to present wagering games and to submit service information associated with a patron, wherein the service information includes information about the wagering games; a patron services server configured to obtain the service information and to select, based at least in part on the service information, a service for the patron. - View Dependent Claims (22, 23, 24, 25)
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26. A method comprising:
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receiving a plurality of page request messages, wherein each page request message requests notification when one or more of a group of wagering game machines is available; receiving status messages from the group of wagering game machines, the status messages indicating which of the group are available and which of the group are in-use; determining, for each of the page request messages, that one of the group of wagering game machines is available, wherein the determining is based on the status messages; and transmitting, for each of the plurality of page request messages, a notification indicating that the one or more of the group of wagering machines is available. - View Dependent Claims (27, 28, 29, 30)
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Specification