WEB APPLICATION MANAGEMENT METHOD AND WEB SYSTEM

• US 20110047208A1
• Filed: 02/18/2010
• Published: 02/24/2011
• Est. Priority Date: 06/16/2009
• Status: Active Grant

• Current Assignee: Hitachi, Ltd.
• Original Assignee: Hitachi, Ltd.
• Inventors: KUDOU, Masahiro, Nakamura, Tomohiro
• Granted Patent: US 8,335,845 B2
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/875 Monitoring of systems including the internet
• CPC Class Codes: G06F 2201/88 Monitoring involving counting

Abstract

Operability of a web application comprising dynamic contents is evaluated continuously with high precision. In a web application execution system 1000, a web server apparatus 121 responsive to a request from a client apparatus 101 and a log server apparatus 141 are connected via a network 161. The log server apparatus 141 stores an operation log obtained when the web application is operated on the web browser in accordance with a manual having a description of an operation method of the web application, as a first operation log, stores another operation log obtained when the web application is operated in the client apparatus 101, as a second operation log, and transmits difference information between the first and second operation logs to the web server apparatus 121, the client apparatus 101 or a different external apparatus 181 to cause the difference information to be at least displayed or recorded.

Claims

1. A management method of a web application executed in a web system in which a web server apparatus for executing a web application in response to a request from a client apparatus having a web browser and causing the web browser to display a web page, and a log server apparatus for conducting collection, storage and analysis of operation logs on the web browser are connected to each other via a network,

wherein

the web server apparatus has a function of inserting an operation log acquisition function operating on a program execution engine accompanying the web browser into a response output from the web server apparatus, an operation log obtained by recording operations on the web browser by the operation log acquisition function is transmitted from the client apparatus to the log server apparatus, the log server apparatus is configured to conduct storage and analysis of the received operation log and transmit a result of the analysis to outside,

the log server apparatus stores an operation log obtained when the web application is operated on the web browser in accordance with a manual having a description of an operation method of the web application, as a first operation log,

the log server apparatus stores another operation log obtained when the web application is operated in the client apparatus, as a second operation log, and

the log server apparatus compares the first operation log with the second operation log, and if there is a difference part between the first operation log and the second operation log, then the log server apparatus transmits difference information to the web server apparatus, the client apparatus or a different external apparatus to cause the difference information to be at least displayed or recorded.

2. The web application management method according to claim 1, wherein

the difference information comprises contents of the first operation log in the difference part, and

the client apparatus displays the difference information on the web browser.

3. The web application management method according to claim 1, wherein the log server apparatus has a pattern detection function of detecting an operation pattern which has occurred with a high frequency from a plurality of stored operation logs, detects an operation pattern which has occurred with a high frequency from the second operation log by using the pattern detection function and stores the operation pattern as a third operation log, and conducts comparison with the second operation log by utilizing the third operation log instead of the first operation log.

4. The web application management method according to claim 2, wherein the log server apparatus has a pattern detection function of detecting an operation pattern which has occurred with a high frequency from a plurality of stored operation logs, detects an operation pattern which has occurred with a high frequency from the second operation log by using the pattern detection function and stores the operation pattern as a third operation log, and conducts comparison with the second operation log by utilizing the third operation log instead of the first operation log.

5. The web application management method according to claim 3, wherein the log server apparatus conducts the operation log comparison by utilizing the first operation log and utilizing the third operation log instead of the second operation log.

6. The web application management method according to claim 5, wherein the web server apparatus has information of the manual and a contents change function of changing contents comprised in the response, and changes contents of the manual by using the contents change function on the basis of the difference information transmitted from the log server apparatus.

7. The web application management method according to claim 6, wherein

the difference information comprises contents of the first operation log and contents of the third operation log in the difference part,

the web server apparatus extracts a pertinent part of the manual on the basis of the contents of the first operation log comprised in the difference information, and adds a difference part between the first operation log and the third operation log comprised in the difference information to the pertinent part of the contents of the manual or corrects or deletes the pertinent part, by using the contents change function.

8. The web application management method according to claim 5, wherein the web server apparatus has a contents change function of changing contents comprised in a response of the web application, and changes contents of the response of the web application by using the contents change function on the basis of the difference information transmitted from the log server apparatus.

9. The web application management method according to claim 8, wherein

the web server apparatus has a contents change function of changing contents comprised in a response of the web application,

the difference information transmitted from the log server apparatus comprises contents of the first operation log and contents of the third operation log in the difference part, and

the web server apparatus extracts a pertinent part of contents of the web application corresponding to a difference part between the first operation log and the third operation log comprised in the difference information, and changes display of the pertinent part of the contents comprised in the response of the web application so as to be conspicuous.

10. The web application management method according to claim 8, wherein

the web server apparatus has a contents change function of changing contents comprised in a response of the web application,

the difference information transmitted from the log server apparatus comprises contents of the first operation log and contents of the third operation log in the difference part, and

the web server apparatus extracts a pertinent part of contents of the web application corresponding to a difference part between the first operation log and the third operation log comprised in the difference information, and inserts a function of conducting display to prompt confirmation of operation contents when the pertinent part of the contents comprised in the response of the web application has been operated, into the response.

11. A web system wherein

a web server apparatus for executing a web application in response to a request from a client apparatus having a web browser and causing the web browser to display a web page, and a log server apparatus for conducting collection, storage and analysis of operation logs on the web browser are connected to each other via a network,

wherein

the web server apparatus has a function of inserting an operation log acquisition function operating on a program execution engine accompanying the web browser into a response output from the web server apparatus, an operation log obtained by recording operations on the web browser by the operation log acquisition function is transmitted from the client apparatus to the log server apparatus, the log server apparatus is configured to conduct storage and analysis of the received operation log and transmit a result of the analysis to outside,

the log server apparatus stores an operation log obtained when the web application is operated on the web browser in accordance with a manual having a description of an operation method of the web application, as a first operation log,

the log server apparatus stores another operation log obtained when the web application is operated in the client apparatus, as a second operation log, and

the log server apparatus compares the first operation log with the second operation log, and if there is a difference part between the first operation log and the second operation log, then the log server apparatus transmits difference information to the web server apparatus, the client apparatus or a different external apparatus to cause the difference information to be at least displayed or recorded.

12. The web system according to claim 11, wherein

the difference information comprises contents of the first operation log in the difference part, and

the client apparatus displays the difference information on the web browser.

13. The web system according to claim 11, wherein the log server apparatus has a pattern detection function of detecting an operation pattern which has occurred with a high frequency from a plurality of stored operation logs, detects an operation pattern which has occurred with a high frequency from the second operation log by using the pattern detection function and stores the operation pattern as a third operation log, and conducts comparison with the second operation log by utilizing the third operation log instead of the first operation log.

14. The web system according to claim 12, wherein the log server apparatus has a pattern detection function of detecting an operation pattern which has occurred with a high frequency from a plurality of stored operation logs, detects an operation pattern which has occurred with a high frequency from the second operation log by using the pattern detection function and stores the operation pattern as a third operation log, and conducts comparison with the second operation log by utilizing the third operation log instead of the first operation log.

15. The web system according to claim 13, wherein the log server apparatus conducts the operation log comparison by utilizing the first operation log and utilizing the third operation log instead of the second operation log.

16. The web system according to claim 15, wherein the web server apparatus has information of the manual and a contents change function of changing contents comprised in the response, and changes contents of the manual by using the contents change function on the basis of the difference information transmitted from the log server apparatus.

17. The web system according to claim 16, wherein

the difference information comprises contents of the first operation log and contents of the third operation log in the difference part,

the web server apparatus extracts a pertinent part of the manual on the basis of the contents of the first operation log comprised in the difference information, and adds a difference part between the first operation log and the third operation log comprised in the difference information to the pertinent part of the contents of the manual or corrects or deletes the pertinent part, by using the contents change function.

18. The web system according to claim 15, wherein the web server apparatus has a contents change function of changing contents comprised in a response of the web application, and changes contents of the response of the web application by using the contents change function on the basis of the difference information transmitted from the log server apparatus.

19. The web system according to claim 18, wherein

the web server apparatus has a contents change function of changing contents comprised in a response of the web application,

the difference information transmitted from the log server apparatus comprises contents of the first operation log and contents of the third operation log in the difference part, and

the web server apparatus extracts a pertinent part of contents of the web application corresponding to a difference part between the first operation log and the third operation log comprised in the difference information, and changes display of the pertinent part of the contents comprised in the response of the web application so as to be conspicuous.

20. The web system according to claim 18, wherein

the web server apparatus has a contents change function of changing contents comprised in a response of the web application,

the difference information transmitted from the log server apparatus comprises contents of the first operation log and contents of the third operation log in the difference part, and

the web server apparatus extracts a pertinent part of contents of the web application corresponding to a difference part between the first operation log and the third operation log comprised in the difference information, and inserts a function of conducting display to prompt confirmation of operation contents when the pertinent part of the contents comprised in the response of the web application has been operated, into the response.