RETROSPECTIVE CHANGING OF PREVIOUSLY SENT MESSAGES

• US 20110047222A1
• Filed: 08/24/2009
• Published: 02/24/2011
• Est. Priority Date: 08/24/2009
• Status: Active Grant

• Current Assignee: AirBNB Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Farrell, Colm, Srikanth, Hema, O'Sullivan, Patrick Joseph, Harpur, Liam, Raguillat, Fred
• Granted Patent: US 9,477,947 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Functionality can be implemented in email applications to allow sent messages to be updated, even if the sent messages have been read. When a request to update a sent message is received, a message update unit can update information in the message according to the notification. The message update unit can notify a recipient that the message was updated, and can indicate changed information in the sent message. The message update unit can also determine if the sent message has been forwarded, and forward the update notification to other recipients.

Claims

1. A method comprising:

receiving a request to update a previously sent message;

determining changes to be applied to the previously sent message based on the request;

updating the previously sent message based on the changes;

notifying a recipient that the previously sent message has been updated;

determining that the previously sent message has been forwarded to a second recipient; and

forwarding the request to the second recipient.

2. The method of claim 1, wherein said receiving the request to update the previously sent message comprises determining the previously sent message based on an identifier in the request.

3. The method of claim 1, wherein said determining that the previously sent message can be updated is based on, at least one of, policies and input from the recipient, wherein the policies govern changes allowed to the sent message, wherein the policies comprise, at least one of, restrictions to changes to message text and a subject, and restrictions on adding and removing recipients.

4. The method of claim 1, wherein said notifying the recipient that the previously sent message has been updated comprises:

determining that the previously sent message was opened; and

displaying indications of the changes in the previously sent message.

5. The method of claim 1 further comprising:

receiving a second request to update a second previously sent message;

determining that the second previously sent message cannot be updated; and

displaying the second request as a new message in an inbox of the recipient.

6. The method of claim 1 further comprising:

determining that changes were made to a second previously sent message;

determining recipients of the second previously sent message; and

sending, to the recipients, a second request to update the previously sent message based on the changes made to the second previously sent message.

8. A computer program product for retrospectively changing previously sent messages, the computer program product comprising:

a computer usable medium having computer usable program code embodied therewith, the computer usable program code comprising;

computer usable program code configured to,

receive a request to update a previously sent message;

determine changes to be applied to the previously sent message based on the request;

update the previously sent message based on the changes;

notify a recipient that the previously sent message has been updated;

determine that the previously sent message has been forwarded to a second recipient; and

forward the request to the second recipient.

9. The computer program product of claim 8, wherein the computer usable program code being configured to receive the request to update the previously sent message comprises the computer useable program code being configured to determine the previously sent message based on an identifier in the request.

10. The computer program product of claim 8, wherein the computer usable program code being configured to determine that the previously sent message can be updated is based on, at least one of, policies and input from the recipient, wherein the policies govern changes allowed to the sent message, wherein the policies comprise, at least one of, restrictions to changes to message text and a subject, and restrictions on adding and removing recipients.

11. The computer program product of claim 8, wherein the computer usable program code being configured to notify the recipient that the previously sent message has been updated comprises the computer usable program code being configured to:

determine that the previously sent message was opened; and

display indications of the changes in the previously sent message.

12. The computer program product of claim 8 comprises the computer usable program code being further configured to:

receive a second request to update a second previously sent message;

determine that the second previously sent message cannot be updated; and

display the second request as a new message in an inbox of the recipient.

13. The computer program product of claim 8 comprises the computer usable program code being further configured to:

determine that changes were made to a second previously sent message;

determine recipients of the second previously sent message; and

send, to the recipients, a second request to update the previously sent message based on the changes made to the second previously sent message.

14. The computer program product of claim 13, wherein the computer usable program code being configured determine that changes were made to the second previously sent message comprises the computer useable program code being configured to compare the second previously sent message with an original copy of the second previously sent message.

15. An apparatus comprising:

a processing unit;

a network interface; and

a message update unit operable to,

receive a request to update a previously sent message;

determine changes to be applied to the previously sent message based on the request;

update the previously sent message based on the changes;

notify a recipient that the previously sent message has been updated;

determine that the previously sent message has been forwarded to a second recipient; and

forward the request to the second recipient.

7. The method of claim 16, wherein said determining that changes were made to the second previously sent message comprises comparing the second previously sent message with an original copy of the second previously sent message.

16. The apparatus of claim 15, wherein the message update unit being operable to determine that the previously sent message can be updated is based on, at least one of, policies and input from the recipient, wherein the policies govern changes allowed to the sent message wherein the policies comprise, at least one of, restrictions to changes to message text and a subject, and restrictions on adding and removing recipients.

17. The apparatus of claim 15, wherein the message update unit being operable to notify the recipient that the previously sent message has been updated comprises the message update unit being operable to:

determine that the previously sent message was opened; and

display indications of the changes in the previously sent message.

18. The apparatus of claim 15 comprises the message update unit being further operable to:

receive a second request to update a second previously sent message;

determine that the second previously sent message cannot be updated; and

display the second request as a new message in an inbox of the recipient.

19. The apparatus of claim 15 comprises the message update unit being further operable to:

determine that changes were made to a second previously sent message;

determine recipients of the second previously sent message; and

send, to the recipients, a second request to update the previously sent message based on the changes made to the second previously sent message.

20. The apparatus of claim 19, wherein the message update unit being operable to determine that changes were made to the second previously sent message comprises the message update unit being operable to compare the second previously sent message with an original copy of the second previously sent message.