MESSAGE-SERVICE AUDIENCE RESPONSE

• US 20110047227A1
• Filed: 06/15/2010
• Published: 02/24/2011
• Est. Priority Date: 08/18/2009
• Status: Abandoned Application

• Current Assignee: Turning Technologies LLC (Echo 360, Inc.)
• Original Assignee: Turning Technologies LLC (Echo 360, Inc.)
• Inventors: Adkins, Kevin, Arthurs, Dave W., Arthurs, Don R.
• Application Number:
  US12/815,656
• Publication Number:
  US 20110047227A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A communication device may include a message-service communication logic configured to capture an incoming message-service message, where the message-service communication logic is further configured to compare at least a portion of the incoming message-service message to indicia to determine whether the incoming message-service message includes a user response to a polling question, and where the message-service communication logic is further configured to extract the user response from the message-service message. The communication device may further include a server communication logic configured to communicate to an audience response server response data including the user response.

Claims

1. An article of manufacture embodied in a computer-readable medium, the article of manufacture comprising:

a response logic configured to capture a message-service message from at least one message-service enabled device,

where the response logic is further configured to determine whether the message-service message includes a user response to a polling question,

where the response logic is further configured to extract the user response to the polling question from the message-service message, and

where the response logic is further configured to communicate response data representing the user response to the polling question.

2. The article of manufacture of claim 1, further comprising:

a question logic configured to receive question data representing the polling question, where the question logic is further configured to generate a question message-service message including the polling question to be transmitted to the at least one message-service enabled device.

3. The article of manufacture of claim 1, further comprising:

a results logic configured to receive results data representing aggregated responses to the polling question, where the results logic is further configured to generate a results message-service message including the aggregated responses to the polling question to be transmitted to the at least one message-service enabled device.

4. The article of manufacture of claim 3, where the results logic is configured to generate a message-service message indicating to a user that the user response was invalid

5. A communication device comprising:

a message-service communication logic configured to capture an incoming message-service message,

where the message-service communication logic is further configured to compare at least a portion of the incoming message-service message to indicia to determine whether the incoming message-service message includes a user response to a polling question, and

where the message-service communication logic is further configured to extract the user response from the message-service message; and

a server communication logic in communication with the message-service communication logic and configured to communicate response data including the user response.

6. The communication device of claim 5, where the server communication logic is further configured to obtain question data representing the polling question, and where the message-service communication logic is further configured to generate an outgoing message-service message including the polling question.

7. The communication device of claim 6, where the server communication logic is configured to obtain results data representing aggregated responses to the polling question, and where the message-service communication logic is configured to generate an outgoing message-service message including at least one of the aggregated responses to the polling question and an error message.

8. The communication device of claim 7, where the server communication logic is configured to obtain the question data and the results data from an interface exposed by an audience response server.

9. An audience response system comprising:

an audience response server configured to run an audience response session including at least one polling question;

at least two message-service enabled devices including a first message-service enabled device and a second message-service enabled device,

where the first message-service enabled device is configured to transmit a message-service message, the message-service message including a response to the at least one polling question,

where the second message-service enabled device is configured to capture the message-service message,

where the second message-service enabled device is further configured to extract the response to the at least one polling question from the message-service message, and

where the second message-service enabled device is also configured to cause transmission to the audience response server of response data representing the response to the at least one polling question during the audience response session.

10. The audience response system of claim 9, where the second message-service enabled device is configured to determine whether the message-service message includes the response to the at least one polling question.

11. The audience response system of claim 9, where the second message-service enabled device is configured to obtain from the audience response server question data representing the at least one polling question, and where the second message-service enabled device is configured to generate a question message-service message including the at least one polling question to be transmitted to the first message-service enabled device.

12. The audience response system of claim 11, where the second message-service enabled device is configured to obtain from the audience response server results data representing aggregated responses to the at least one polling question, where the second message-service enabled device is configured to generate a results message-service message including the aggregated responses to be transmitted to the first message-service enabled device.

13. The audience response system of claim 12, where the second message-service enabled device is configured to obtain the question data and the results data from an interface exposed by the audience response server.

14. The audience response system of claim 9, where the audience response server is implemented within the second message-service enabled device.

15. The audience response system of claim 9, where at least one of the audience response server and the second message-service enabled device is configured to correlate users and devices and to extract or cause transmission of response data representing the user'"'"'s response to the at least one polling question based on the device.

16. The method of claim 9, where at least one of the audience response server and the second message-service enabled device is configured to communicate to the first message-service enabled device individualized information regarding the user response to the polling question.

17. A method performed by a communication device during an audience response polling session, the method comprising:

capturing an incoming message-service message received by the communication device;

determining whether the incoming message-service message includes a user response to a polling question associated with the audience response polling session;

obtaining the user response from the incoming message-service message; and

transmitting data including the user response to an audience response server running the audience response polling session.

18. The method of claim 17, where the determining includes comparing the incoming message-service message to a set of predetermined criteria.

19. The method of claim 17 further comprising:

obtaining from the audience response server question data representing the polling question;

generating an outgoing message-service message including the polling question; and

transmitting the outgoing message-service message.

20. The method of claim 19, where the obtaining question data includes obtaining the question data from an interface exposed by the audience response server.

21. The method of claim 17 further comprising:

obtaining results data representing aggregated responses to the polling question from the audience response server;

generating an outgoing message-service message including the aggregated responses to the polling question; and

transmitting the outgoing message-service message.

22. The method of claim 21, where the obtaining results data includes obtaining the results data from an interface exposed by the audience response server.

23. The method of claim 17, where the incoming message-service message is of a type selected from the group consisting of a short messaging service (SMS) message and multimedia messaging service (MMS).

24. The method of claim 17, where the audience response server is implemented within the communication device.