SYSTEMS AND METHODS FOR SENDING, RECEIVING AND MANAGING ELECTRONIC MESSAGES

• US 20110047406A1
• Filed: 06/03/2010
• Published: 02/24/2011
• Est. Priority Date: 08/24/2009
• Status: Abandoned Application

• Current Assignee: General Devices Co., Inc.
• Original Assignee: General Devices Co., Inc.
• Inventors: Lowe, Greg, Smith, Michael
• Application Number:
  US12/793,443
• Publication Number:
  US 20110047406A1
• Time in Patent Office: Days
• US Class Current: N/A
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

Systems and methods for electronic message may include receiving information from a sending device. The information may include a prioritization determination, initial receiving device destinations, alternate receiving device destinations, and a determination of a plurality of responses to message delivery failures from the sending device. Data may be attached to the message before encrypting and sending. Status information about the message may be received, provided to the sending device, and updated. If message delivery failure occurs, the message may be sent to one or more alternate receiving device destinations. Status information about the message may again be received, provided to the sending device, and updated. Message and status information may be stored in a database.

Claims

1. A system for electronic messaging, the system comprising:

a database; and

a server and memory for executing the steps comprising;

receiving a message created by a sending device;

receiving a prioritization determination from the sending device;

receiving one or more initial receiving device destinations from the sending device;

receiving one or more alternate receiving device destinations from the sending device;

receiving a determination of a plurality of responses to message delivery failures from the sending device;

attaching data to the message;

encrypting the message;

sending the message to the one or more initial receiving device destinations based upon the prioritization determination;

receiving status information from the one or more initial receiving device destinations;

providing a status of the message to the sending device and the one or more initial receiving device destinations;

updating the status of the message to the sending device and the one or more initial receiving device destinations; and

if message delivery failure occurs, sending the message to one or more alternate receiving device destinations upon message delivery failure, receiving status information from the one or more alternate receiving device destinations, providing a status of the message to the sending device and the one or more alternate receiving device destinations, and updating the status of the message to the sending device and the one or more alternate receiving device destinations;

storing message information in the database; and

storing the status of the message in the database.

2. The system of claim 1, further comprising assigning a digital message priority code to the message.

3. The system of claim 1, further comprising assigning a digital message destination/recipient code to the message.

4. The system of claim 1, wherein the database stores date, time and distribution information related to the message and any forwarding and distributing associated with the message.

5. The system of claim 4, wherein the database stores:

(i) time of receiving the message from the sending device;

(ii) time of delivery of the message to the one or more initial receiving devices;

(iii) time of opening of the message by the one or more initial receiving devices; and

(iv) identity of all initial receiving devices associated with the message.

6. The system of claim 4, wherein the database stores:

(i) time of receiving the message from the sending device;

(ii) time of delivery of the message to the one or more alternate receiving devices;

(iii) time of opening of the message by the one or more alternate receiving devices; and

(iv) identity of all alternate receiving devices associated with the message.

7. The system of claim 1, wherein message delivery failure comprises:

(i) failure to send the message;

(ii) failure of the one or more initial receiving devices to receive the message;

(iii) failure of the one or more alternate receiving devices to receive the message;

(iv) failure of the one or more initial receiving devices to open the message;

or

(v) failure of the one or more alternate receiving devices to open the message.

8. The system of claim 1, further comprising alerting the sending device of message delivery failure.

9. The system of claim 8, wherein the alerting is auditory alerts.

10. The system of claim 1, further comprising identifying embedded codes in the message related to the message prioritization, determination of a plurality of responses, and encryption.

11. The system of claim 10, further comprising responding the embedded codes.

12. A system for sending and tracking electronic messages, the system comprising:

a processor and memory for executing the steps comprising;

receiving a selection from a user of one or more initial message destinations for a message;

receiving a selection from the user of one or more responses to message delivery failure;

receiving a selection from the user of a message priority;

receiving a selection from the user regarding acknowledgement preferences;

creating the message using the one or more initial message destinations, the one or more responses to message delivery failure, the message priority, and the acknowledgement preferences;

attaching one or more data files to the message;

receiving a notification from the server regarding message delivery to the one or more initial message destinations;

receiving a notification from the server regarding message delivery failures;

communicating with a server for continuously tracking status of the message; and

if requested by the user, receiving an acknowledgement including identification of the receiving user at the one or more initial message destinations.

13. The system of claim 12, further comprising providing a set of status indicators on a control screen indicting that the message has (i) been sent;

(ii) been delivered;

(iii) been opened by the one or more initial message destinations; and

(iv) been acknowledged by the one or more initial message destinations.

14. The system of claim 12, further comprising providing auditory alarms in response to message delivery failures.

15. The system of claim 12, wherein message delivery failure comprises:

(i) failure to send the message;

(ii) failure of the one or more initial message destinations to receive the message;

(iii) failure of one or more alternate message destinations to receive the message;

(iv) failure of the one or more initial message destinations to open the message;

or

(v) failure of the one or more alternate message destinations to open the message.

16. The system of claim 12, wherein the one or more responses to message delivery failure comprise one or more alternate message destinations.

17. The system of claim 16, further comprising providing a set of status indicators on a control screen indicting that the message has (i) been sent;

(ii) been delivered;

(iii) been opened by the one or more alternate message destinations; and

(iv) been acknowledged by the one or more alternate message destinations.

18. A system for receiving and tracking electronic messages, the system comprising:

a processor and memory for executing the steps comprising;

receiving a message from a server;

decrypting the message;

announcing the message in accordance with a level of priority embedded within the message;

if requested by an acknowledgement request embedded within the message, sending an acknowledgement to the server;

sending information regarding opening the message to the server;

sending information regarding reading the message to the server;

sending a response to the message to the server; and

receiving status updates regarding the message from the server.

19. The system of claim 18, further comprising providing a set of status indicators on a control screen indicting that (1) the message was received;

and (2) reply/forwarded messages sent have (i) been sent;

(ii) been delivered;

(iii) been opened by another device ; and

(iv) been acknowledged by another device.

20. The system of claim 18, wherein the announcing is an auditory alarm.