REDEMPTION OF CUSTOMER BENEFIT OFFERS BASED ON GOODS IDENTIFICATION

• US 20110060631A1
• Filed: 09/04/2009
• Published: 03/10/2011
• Est. Priority Date: 09/04/2009
• Status: Abandoned Application

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Grossman, Glenn M., Giordano, Joseph A.
• Application Number:
  US12/554,633
• Publication Number:
  US 20110060631A1
• Time in Patent Office: Days
• US Class Current: 705/14.13
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]

Abstract

Apparatus and methods for redemption of customer benefit offers based on goods identification are provided. A system for redeeming a customer benefit offer that is represented in an account maintained on an offer platform according to the invention may include an electromagnetic receiver module configured to receive transaction information from a point of sale terminal, the transaction information being based on a transaction and including an identifier of a purchasing instrument used to execute the transaction and an identifier of an item that is part of the transaction and a quantity corresponding to the number of items having the same identifier in the transaction. The system may also include a processing module configured to: identify in an offer platform a customer benefit offer corresponding to the purchasing instrument, the item identifier and the quantity; and further configured to mark a record in the account as “redeemed,” the record corresponding to the customer benefit offer.

Claims

1. A method for redeeming a customer benefit offer that is represented in an account maintained on an offer platform, the method comprising:

using an electromagnetic receiver module, receiving transaction information from a point of sale terminal, the transaction information being based on a transaction and including an identifier of a purchasing instrument used to execute the transaction and an identifier of an item that is part of the transaction and a quantity corresponding to the number of items having the same identifier in the transaction;

using a processing module, identifying in an offer platform a customer benefit offer corresponding to the purchasing instrument, the item identifier and the quantity; and

using the processing module, marking a record in the account as “

redeemed,”

the record corresponding to the customer benefit offer.

2. The method of claim 1 further comprising, using an electromagnetic transmitter module, transmitting to an offer source a message indicating redemption of the customer benefit offer.

3. The method of claim 2 wherein, when the item was sold by a merchant, the transmitting comprises instructing the offer source to reimburse the merchant.

4. The method of claim 2 wherein the transmitting comprises transmitting to an electronic coupon offer publisher the message indicating redemption of the customer benefit offer.

5. The method of claim 1 further comprising, using the processing module, reducing a purchase price for the item based on the customer benefit offer.

6. The method of claim 5 wherein the reducing a purchase price comprises printing a reduction amount on a purchase receipt.

7. The method of claim 1 further comprising, when a customer participates in the transaction, using an electromagnetic transmitter module to transmit to an issuer financial institution an indication indicating redemption of the customer benefit offer, the issuer financial institution providing credit to the customer when the customer uses the purchasing instrument to execute the transaction.

8. The method of claim 1 further comprising, when a merchant participates in the transaction, using an electromagnetic transmitter module to transmit to the merchant information regarding redemption of the customer benefit offer.

9. The method of claim 1 further comprising, using machine readable memory, storing redeemed customer benefit offer data on the offer platform for statistical analysis.

10. The method of claim 1 further comprising using an electromagnetic transmitter module to transmit redeemed customer benefit offer information to a customer benefit offer clearinghouse for settlement.

11. The method of claim 1 further comprising, when a merchant participates in the transaction, using an electromagnetic transmitter module to transmit a reimbursement to a retailer, the reimbursement corresponding to the customer benefit offer.

12. The method of claim 1 wherein the purchasing instrument comprises a credit card or a debit card.

23. The medium of claim 12 wherein the method further comprises, when a merchant participates in the transaction, transmitting a reimbursement to a retailer, the reimbursement corresponding to the customer benefit offer.

13. A computer usable medium having computer readable program code embodied therein, said computer readable program code adapted to be executed to implement method for redeeming a customer benefit offer that is represented in an account maintained on an offer platform, the method comprising:

receiving transaction information from a point of sale terminal, the transaction information being based on a transaction and including an identifier of a purchasing instrument used to execute the transaction and an identifier of an item that is part of the transaction and a quantity corresponding to the number of items having the same identifier in the transaction;

identifying in an offer platform a customer benefit offer corresponding to the purchasing instrument, the item identifier and the quantity; and

marking a record in the account as “

redeemed,”

the record corresponding to the customer benefit offer.

14. The medium of claim 13 wherein the method further comprises transmitting to an offer source a message indicating redemption of the customer benefit offer.

15. The medium of claim 14 wherein, in the method, when the item was sold by a merchant, the transmitting comprises instructing the offer source to reimburse the merchant.

16. The medium of claim 14 wherein, in the method, the transmitting comprises transmitting to an electronic coupon offer publisher the message indicating redemption of the customer benefit offer.

17. The medium of claim 13 wherein the method further comprises reducing a purchase price for the item based on the customer benefit offer.

18. The medium of claim 17 wherein, in the method, the reducing a purchase price comprises printing a reduction amount on a purchase receipt.

19. The medium of claim 13 wherein the method further comprises, when a customer participates in the transaction, transmitting to an issuer financial institution an indication indicating redemption of the customer benefit offer, the issuer financial institution providing credit to the customer when the customer uses the purchasing instrument to execute the transaction.

20. The medium of claim 13 wherein the method further comprises, when a merchant participates in the transaction, using an electromagnetic transmitter module to transmit to the merchant information regarding redemption of the customer benefit offer.

21. The medium of claim 13 wherein the method further comprises storing redeemed customer benefit offer data on the offer platform for statistical analysis.

22. The medium of claim 13 wherein the method further comprises transmitting redeemed customer benefit offer information to a customer benefit offer clearinghouse for settlement.

24. The medium of claim 13 wherein, in the method, the purchasing instrument comprises a credit card or a debit card.

25. A system for redeeming a customer benefit offer that is represented in an account maintained on an offer platform, the system comprising:

an electromagnetic receiver module configured to receive transaction information from a point of sale terminal, the transaction information being based on a transaction and including an identifier of a purchasing instrument used to execute the transaction and an identifier of an item that is part of the transaction and a quantity corresponding to the number of items having the same identifier in the transaction; and

a processing module configured to;

identify in an offer platform a customer benefit offer corresponding to the purchasing instrument, the item identifier and the quantity; and

mark a record in the account as “

redeemed,”

the record corresponding to the customer benefit offer.

26. The system of claim 25 further comprising an electromagnetic transmitter module that is configured to transmit to an offer source a message indicating redemption of the customer benefit offer.

27. The system of claim 26 wherein, when the item was sold by a merchant, the transmitter module is further configured to instruct the offer source to reimburse the merchant.

28. The system of claim 26 wherein the transmitter module is further configured to transmit to an electronic coupon offer publisher the message indicating redemption of the customer benefit offer.

29. The system of claim 25 wherein the processing module is further configured to reduce a purchase price for the item based on the customer benefit offer.

30. The system of claim 29 wherein the processing module is further configured to print a reduction amount on a purchase receipt.

31. The system of claim 25 further comprising, when a customer participates in the transaction, an electromagnetic transmitter module that is configured to transmit to an issuer financial institution an indication indicating redemption of the customer benefit offer, the issuer financial institution providing credit to the customer when the customer uses the purchasing instrument to execute the transaction.

32. The system of claim 25 further comprising, when a merchant participates in the transaction, an electromagnetic transmitter module that is configured to transmit to the merchant information regarding redemption of the customer benefit offer.

33. The system of claim 25 further comprising machine readable memory that is configured to store redeemed customer benefit offer data on the offer platform for statistical analysis.

34. The system of claim 25 further comprising an electromagnetic transmitter module that is configured to transmit redeemed customer benefit offer information to a customer benefit offer clearinghouse for settlement.

35. The system of claim 25 further comprising, when a merchant participates in the transaction, an electromagnetic transmitter module that is configured to transmit a reimbursement to a retailer, the reimbursement corresponding to the customer benefit offer.

36. The system of claim 25 wherein the purchasing instrument comprises a credit card or a debit card.