SYSTEMS AND METHODS FOR IMPROVING WEB SITE USER EXPERIENCE

• US 20110060717A1
• Filed: 09/08/2009
• Published: 03/10/2011
• Est. Priority Date: 09/08/2009
• Status: Abandoned Application

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Kirshenbaum, Evan R., Forman, George
• Application Number:
  US12/555,666
• Publication Number:
  US 20110060717A1
• Time in Patent Office: Days
• US Class Current: 706/54
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/954 Navigation, e.g. using categorised browsing

Abstract

Methods, systems, and computer program products are provided for personalizing web sites. A model based on mining web usage data is accessed. The model defines associations between web sites. Interest associations extracted from web interactions are stored. The interest associations comprise interest indications and web sites associated with the interest indications. An interest indication from the interest associations is selected. The interest indication is associated with an associated web site. The associated web site has an association with a target web site as defined by the model. The interest indication is sent to the target web site.

Claims

1. A computer-implemented method comprising:

accessing a model, the model is based on mining web usage data, the model defines associations between web sites;

storing interest associations extracted from web interactions, the interest associations comprising interest indications and web sites associated with the interest indications;

selecting an interest indication from the interest associations, the interest indication being associated with an associated web site, the associated web site having an association with a target web site as defined by the model; and

sending the interest indication to the target web site.

2. The method of claim 1, wherein

the interest indication comprises a search query, the search query provided to a web site to seek information.

3. The method of claim 1 further comprising:

selecting the interest indication from the interest associations in accordance with a relative ranking of interest indications, the relative ranking being based on a quantified association.

4. The method of claim 1 further comprising:

extracting the interest indication and the associated web site respectively from two distinct web interactions.

5. The method of claim 1 further comprising:

determining one or more web sites at which to search based on the interest associations and the model.

6. The method of claim 1 further comprising:

selecting multiple interest indications resulting from multiple ones of the interest indications having a quantified association that matches selection criteria; and

sending the multiple interest indications to the target web site.

7. The method of claim 1 further comprising

receiving from an agent the interest associations, the agent being configured to monitor the web interactions of a user.

8. The method of claim 1 further comprising:

performing the method on a client computer.

9. The method of claim 1 further comprising:

storing the interest associations;

sending to a server computer an identifier of the target web site and a list of web sites in the interest associations;

receiving from the server computer an indication of a subset of the list of web sites; and

selecting the interest indication to send to the target web site based on the indication of a subset.

10. A computer program product for web site personalization, the computer program product comprising:

logic instructions on a computer readable storage executable to cause a computer processor to;

access a model, the model being based on mining web usage data, the model defining associations between web sites;

store interest associations extracted from web interactions, the interest associations comprising interest indications and web sites associated with the interest indications;

select an interest indication from the interest associations, the interest indication being associated with an associated web site, the associated web site having an association with a target web site as defined by the model; and

send the interest indication to the target web site.

11. The computer program product of claim 10 wherein:

the interest indication comprises a search query, the search query being previously entered by a user to seek information.

12. The computer program product of claim 10 further comprising:

logic instructions on the computer readable storage executable to cause the computer processor to;

select the interest indication from the interest associations in accordance with a relative ranking of interest indications, the relative ranking being based on a quantified association.

13. A method comprising:

receiving web usage data;

extracting interest associations from the web usage data, the interest associations comprising interest indications and web sites associated with the interest indications;

configuring pairs of web sites amongst the web sites;

comparing the interest indications associated with the pairs to determine associations between the web sites; and

generating a model of the associations.

14. The method of claim 13 wherein

the interest indications comprise search queries, the search queries being previously entered by a user to seek information.

15. The method of claim 13 further comprising:

extracting the interest indications and the associated web sites respectively from distinct web interactions.

16. The method of claim 13 further comprising:

determining the associations using transitive inference.

17. The method of claim 13 further comprising:

configuring a processing of the web interactions, the processing including extracting information from a uniform resource locator (URL), the information extracted comprising the interest indication.

18. The method of claim 13 further comprising:

receiving from a web site a list of other web sites viewed as similar to the web site.

19. The method of claim 13 further comprising:

normalizing the interest indications.

20. The method of claim 13 further comprising:

estimating the associations as a distance metric between two web sites, the distance metric being used to measure similarity between the two web sites.