DATA MATCHING AND SYNCHRONIZATION BETWEEN TWO APPLICATIONS

• US 20110066471A1
• Filed: 09/11/2009
• Published: 03/17/2011
• Est. Priority Date: 09/11/2009
• Status: Abandoned Application

• Current Assignee: Ricoh Company Limited, Ricoh Corporation (Ricoh Company Limited)
• Original Assignee: Ricoh Company Limited, Ricoh Corporation (Ricoh Company Limited)
• Inventors: Wong, Lana, KITADA, Hiroshi
• Application Number:
  US12/558,174
• Publication Number:
  US 20110066471A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06F 16/275 Synchronous replication
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

The invention relates to a method of data matching and synchronization between two applications using at least one management server and a client. The method includes a step of judging whether a sales opportunity in a customer relationship management service is associated with a folder in the document storage service and creating a new folder, obtaining folder identification information, and associating the sales opportunity with the new folder. Also included in the method are steps of creating a new sub-folder in the new folder, the new sub-folder corresponding to a category associated with the sales opportunity, uploading a file associated with the category and the sales opportunity and storing the uploaded file in the new sub-folder.

Claims

1. A method of data matching and synchronization between two applications using at least one management server and a client comprising:

judging whether a sales opportunity in a customer relationship management service is associated with a folder in the document storage service by requesting folder identification information from the customer relationship management service;

creating a new folder in the document storage service, obtaining folder identification information of the new folder, and associating the sales opportunity with the new folder when the judging determines that a sales opportunity in the customer relationship management service is not associated with a folder in the document storage service;

creating a new sub-folder in the new folder in the document storage service, the new sub-folder corresponding to a category associated with the sales opportunity;

uploading a file associated with the category and the sales opportunity to the document storage service; and

storing the uploaded file in the new sub-folder.

2. The method according to claim 1, wherein the requesting folder identification information further includes sending a request which includes information relating to the sales opportunity.

3. The method according to claim 1, further comprising:

creating a second new sub-folder in the new folder in the document storage service, the second new sub-folder corresponding to a second category associated with the sales opportunity.

4. The method according to claim 3, further comprising:

uploading a second file associated with the second category and the sales opportunity to the document storage service.

5. The method according to claim 4, further comprising:

storing the uploaded second file in the second new sub-folder.

6. The method according to claim 1, wherein the step of creating a new folder in the document storage service, obtaining folder identification information of the new folder, and associating the sales opportunity with the new folder is performed in response to receipt at the document storage service of a request to create a folder sent by the client.

7. The method according to claim 6, wherein the client sends the request to create a folder to the document storage service in response to a message from the customer relationship management service indicating that the sales opportunity in the customer relationship management service is not associated with a folder in the document storage service.

8. A data matching and synchronization client comprising:

a judgment unit configured to determine whether a sales opportunity in a customer relationship management server is associated with a folder in a document storage server by requesting folder identification information from the customer relationship management server;

a folder creation unit configured to transmit a request to the document storage server requesting that a new folder be created and to receive folder identification information corresponding to the new folder when the judgment unit determines that the sales opportunity in the customer relationship management server is not associated with the folder in the document storage server;

an associating unit configured to associate the sales opportunity with the new folder by transmitting the folder identification information to the customer relationship management server;

a sub-folder creation unit configured to transmit a request to the document storage server requesting that a new sub-folder be created in the folder created by the folder creation unit, the sub-folder corresponding to a category associated with the opportunity in the customer relationship management server; and

an upload unit configured to upload a document to the document storage server to be stored in the sub-folder corresponding to the category associated with the opportunity in the customer relationship management server.

9. The data matching and synchronization client according to claim 8, wherein the data matching and synchronization client is connected to the customer relationship management server and the document storage server via an external network.

10. The data matching and synchronization client according to claim 8, wherein the data matching and synchronization client is first authenticated with the customer relationship management server and the document storage server.

11. The data matching and synchronization client according to claim 8, wherein the data matching and synchronization client further comprises a display interface configured to display content from the customer relationship management server and the document storage server.

12. A document storage server executing a document storage service, comprising:

a folder creation unit configured to receive a request to create a new folder, to create the new folder, to generate folder identification information and to send the folder identification information corresponding to the new folder in response to the request;

a sub-folder creation unit configured to receive a request to create a sub-folder in the new folder and to create the sub-folder in the new folder in response to the request; and

a file storage unit configured to receive a document to be stored in the sub-folder and to store the document in the sub-folder in response to the receipt of the document.

13. A customer relationship management server comprising:

an opportunity information unit configured to store a correspondence between a sales opportunity and folder identification information associated with a folder in a document management server and to provide information regarding existence of the folder identification information in response to a request; and

a category association unit configured to associate a document with a category corresponding to the sales opportunity.

14. A computer readable medium storing thereon a program that when executed on a computer causes the computer to perform a method of data matching and synchronization between two applications, the method comprising:

judging whether a sales opportunity in a customer relationship management service is associated with a folder in the document storage service by requesting folder identification information from the customer relationship management service;

creating a new folder in the document storage service, obtaining folder identification information of the new folder, and associating the sales opportunity with the new folder when the judging determines that the sales opportunity in the customer relationship management service is not associated with the folder in the document storage service;

creating a new sub-folder in the new folder in the document storage service, the new sub-folder corresponding to a category associated with the sales opportunity;

uploading a file associated with the category and the sales opportunity to the document storage service; and

storing the uploaded file in the new sub-folder.

15. The computer readable medium according to claim 14, wherein the requesting folder identification information further includes sending a request which includes information relating to the sales opportunity.

16. The computer readable medium according to claim 14, further comprising:

creating a second new sub-folder in the new folder in the document storage service, the second new sub-folder corresponding to a second category associated with the sales opportunity.

17. The computer readable medium according to claim 16, further comprising:

uploading a second file associated with the second category and the sales opportunity to the document storage service.

18. The computer readable medium according to claim 17, further comprising:

storing the uploaded second file in the second new sub-folder.

19. The computer readable medium according to claim 14, wherein the step of creating a new folder in the document storage service, obtaining folder identification information of the new folder, and associating the sales opportunity with the new folder is performed in response to receipt at the document storage service of a request to create a folder sent by the client.

20. The computer readable medium according to claim 19, wherein the client sends the request to create a folder to the document storage service in response to a message from the customer relationship management service indicating that the sales opportunity in the customer relationship management service is not associated with a folder in the document storage service.