SYSTEMS AND METHODS FOR TAILORING THE DELIVERY OF HEALTHCARE COMMUNICATIONS TO PATIENTS
First Claim
Patent Images
1. A computerized method of scheduling a plurality of patient communications, the method comprising:
- determining the available resources for communicating a plurality of patient communications;
determining the clinical priority of each patient communication;
determining the relative likelihood of receiving a response to each patient communication based on the time of the patient communication;
organizing the plurality of patient communications into time slots based on the likelihood of receiving a response, the clinical priority of each patient communication, and the available resources; and
outputting a schedule for performing patient communications based on the organized patient communications.
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Accused Products
Abstract
A computer implemented method may be used for tailoring communications to a plurality of patients. The clinical priority of each communication, the likelihood of a patient responding to the communication if received at a particular time, and the available resources for performing the communications may be analyzed in order to prioritize and schedule the plurality of patient communications.
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Citations
36 Claims
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1. A computerized method of scheduling a plurality of patient communications, the method comprising:
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determining the available resources for communicating a plurality of patient communications; determining the clinical priority of each patient communication; determining the relative likelihood of receiving a response to each patient communication based on the time of the patient communication; organizing the plurality of patient communications into time slots based on the likelihood of receiving a response, the clinical priority of each patient communication, and the available resources; and outputting a schedule for performing patient communications based on the organized patient communications. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A computerized method of scheduling a plurality of patient communications, the method comprising:
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receiving information indicative of the available resources for communicating a plurality of patient communications; receiving information indicative of the clinical priority of each patient communication; receiving information indicative of the relative likelihood of receiving a response to each patient communication based on the time of the patient communication; organizing the plurality of patient communications into time slots based on the likelihood of receiving a response, the clinical priority of each patient communication, and the available resources; and outputting a schedule for performing patient communications based on the organized patient communications. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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22. A system for scheduling a plurality of patient communications, the system comprising:
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a memory storing information associated with a plurality of patients; and a processor to perform; determining the available resources for communicating a plurality of patient communications; determining the clinical priority of each patient communication; determining the relative likelihood of receiving a response to each patient communication based on the time of the patient communication; organizing the plurality of patient communications into time slots based on the likelihood of receiving a response, the clinical priority of each patient communication, and the available resources; and outputting a schedule for performing patient communications based on the organized patient communications. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A computerized system for scheduling a plurality of patient communications, the system comprising:
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a memory storing; information indicative of the available resources for communicating a plurality of patient communications; information indicative of the clinical priority of each patient communication; and information indicative of the relative likelihood of receiving a response to each patient communication based on the time of the patient communication; and a processor to perform; organizing the plurality of patient communications into time slots based on the likelihood of receiving a response, the clinical priority of each patient communication, and the available resources; and outputting a schedule for performing patient communications based on the organized patient communications. - View Dependent Claims (34, 35, 36)
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Specification