Enabling Spoken Tags

• US 20110077941A1
• Filed: 09/30/2009
• Published: 03/31/2011
• Est. Priority Date: 09/30/2009
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: International Business Machines Corporation
• Inventors: Kumar, Arun, Dey, Kuntal, Nanavati, Amit Anil, Rajput, Nitendra, Jain, Anupam, Modani, Natwar
• Granted Patent: US 9,438,741 B2
• Time in Patent Office: Days
• US Class Current: 704/235
• CPC Class Codes: H04M 2203/655 Combination of telephone service and social networking messaging within social networks H04L51/52
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012

Abstract

Techniques for assigning a spoken tag in a telecom web platform are provided. The techniques include receiving a spoken tag, comparing the spoken tag to a set of one or more template tags, if the spoken tag is a match to a template tag, assigning the spoken tag and updating frequency of the tag in the set of one or more template tags, and if the spoken tag is not a match to a template tag, assigning the spoken tag and registering the spoken tag as a new tag in the set of one or more template tags.

Claims

1. A method for assigning a spoken tag in a telecom web platform, wherein the method comprises:

receiving a spoken tag;

comparing the spoken tag to a set of one or more template tags;

if the spoken tag is a match to a template tag, assigning the spoken tag and updating frequency of the tag in the set of one or more template tags; and

if the spoken tag is not a match to a template tag, assigning the spoken tag to and registering the spoken tag as a new tag in the set of one or more template tags.

2. The method of claim 1, further comprising performing pattern matching-based tag recognition if the spoken tag is not a match to a template tag.

3. The method of claim 1, wherein assigning a spoken tag in a telecom web platform comprises assigning a spoken tag to a person.

4. The method of claim 1, wherein receiving a spoken tag comprises receiving a spoken tag from a user.

5. The method of claim 1, further comprising searching for a nearest match if no match exists, and if the nearest match is within a pre-determined proximity threshold, assigning the spoken tag and updating frequency of the tag in the set of one or more template tags.

6. The method of claim 5, wherein updating frequency of the tag in the set of one or more templates comprises updating frequency of the tag in the set of one or more templates with user confirmation.

7. The method of claim 1, further comprising automatically filtering based on a social network, wherein filtering comprising retrieving one or more tags based on the social network of a querying user.

8. The method of claim 7, wherein filtering comprising retrieving one or more tags based on the social network of a querying user comprises retrieving only tags from one or more people known to the querying user within the social network.

9. The method of claim 7, wherein filtering comprising retrieving one or more tags based on the social network of a querying user comprises retrieving one or more tags based on one or more attributes of other users in the social network.

10. The method of claim 9, wherein the one or more attributes comprise at least one of personality, age, location, school affiliation, interests, profession, professional affiliation and travel propensity.

11. The method of claim 1, further comprising creating an earcon to signify a spoken tag.

12. The method of claim 1, further comprising automatically determining a spoken tag based on voice content.

13. The method of claim 12, wherein automatically determining a spoken tag based on voice content comprises using a speech recognition system to automatically convert speech to text to determine the tag.

14. The method of claim 1, wherein comparing the spoken tag to a set of one or more template tags comprises at least one of creating the set of one or more template tags and using a pre-existing set of one or more template tags.

15. The method of claim 1, further comprising providing a system, wherein the system comprises one or more distinct software modules, each of the one or more distinct software modules being embodied on a tangible computer-readable recordable storage medium, and wherein the one or more distinct software modules comprise a VoiceSite template generator module, a VoiceSite analyzer module, a VoiceSite browser module, a tag retriever module and a social network analysis module executing on a hardware processor.

16. A computer program product comprising a tangible computer readable recordable storage medium including computer useable program code for assigning a spoken tag in a telecom web platform, the computer program product including:

computer useable program code for receiving a spoken tag;

computer useable program code for comparing the spoken tag to a set of one or more template tags;

computer useable program code for assigning the spoken tag and updating frequency of the tag in the set of one or more template tags if the spoken tag is a match to a template tag; and

computer useable program code for assigning the spoken tag and registering the spoken tag as a new tag in the set of one or more template tags if the spoken tag is not a match to a template tag.

17. The computer program product of claim 16, further comprising computer useable program code for searching for a nearest match if no match exists, and if the nearest match is within a pre-determined proximity threshold, assigning the spoken tag and updating frequency of the tag in the set of one or more template tags.

18. The computer program product of claim 16, wherein the computer useable program code comprises one or more distinct software modules, and wherein the one or more distinct software modules comprise a VoiceSite template generator module, a VoiceSite analyzer module, a VoiceSite browser module, a tag retriever module and a social network analysis module executing on a hardware processor.

19. A system for assigning a spoken tag in a telecom web platform, comprising:

a memory; and

at least one processor coupled to the memory and operative to;

receive a spoken tag;

compare the spoken tag to a set of one or more template tags;

assign the spoken tag and update frequency of the tag in the set of one or more template tags if the spoken tag is a match to a template tag; and

assign the spoken tag and register the spoken tag as a new tag in the set of one or more template tags if the spoken tag is not a match to a template tag.

20. The system of claim 19, further comprising a tangible computer-readable recordable storage medium having one or more distinct software modules embodied thereon, the one or more distinct software modules comprising a VoiceSite template generator module, a VoiceSite analyzer module, a VoiceSite browser module, a tag retriever module and a social network analysis module executing on a hardware processor.