Internal Server Error Analysis

• US 20110078519A1
• Filed: 09/30/2009
• Published: 03/31/2011
• Est. Priority Date: 09/30/2009
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Georgieva, Violeta, Jurova, Maria, Genova, Polina, Yordanov, Diyan
• Granted Patent: US 8,078,922 B2
• Time in Patent Office: Days
• US Class Current: 714/57
• CPC Class Codes: G06F 11/0766 Error or fault reporting or storing

Abstract

The present disclosure involves systems, software, and computer implemented methods for internal server error analysis. One process includes operations for identifying an internal server error associated with a particular type of error and returned by a web container. A counter of the number of internal server errors returned by the web container is incremented. The internal server error is also associated with an internal categorization of the particular type of internal server error, and the occurrence of the internal server error is added to a categorization entry generated based on the internal categorization of the error.

Claims

1. A computer implemented method for causing one or more processors to monitor internal server errors, the method comprising the following steps performed by one or more processors:

identify an internal server error returned by a web container service, the internal server error associated with an internal categorization of internal server errors;

increment a counter of a number of internal server errors returned by the web container service; and

add occurrence of the internal server error to a categorization entry, the categorization entry generated based on the internal categorization of internal server errors.

2. The method of claim 1, further comprising generating an error report of the internal server error.

3. The method of claim 2, wherein the error report comprises at least one of a value of the counter of the number of internal server errors returned by the web container service, the internal categorization of internal server errors, a source of the internal server error, or a possible solution to the internal server error.

4. The method of claim 2, wherein the error report is generated only if a previous error report associated with the internal categorization of internal server errors has not been generated.

5. The method of claim 1, wherein the counter is cleared after a predefined time.

6. The method of claim 1, wherein the categorization entry is cleared after a predefined time.

7. The method of claim 1, wherein adding the occurrence of the internal server error to the categorization entry comprises storing at least one of a categorization identifier of the internal server error generated based on the internal categorization of internal server errors, a number of occurrences of the internal server error, or a file name of an error report generated for the internal server error.

8. The method of claim 1, wherein the internal categorization of internal server errors is determined based on a particular attribute associated with the internal server errors.

9. The method of claim 8, wherein the particular attribute comprises at least one of a particular web publication, a message identification, or an associated component.

10. A computer program product encoded on a tangible storage medium, the product comprising computer readable instructions for causing one or more processors to perform operations comprising:

identify an internal server error returned by a web container service, the internal server error associated with an internal categorization of internal server errors;

increment a counter of a number of internal server errors returned by the web container service; and

add occurrence of the internal server error to a categorization entry, the categorization entry generated based on the internal categorization of internal server errors.

11. The computer program product of claim 10, further comprising generating an error report of the internal server error.

12. The computer program product of claim 11, wherein the error report comprises at least one of a value of the counter of the number of internal server errors returned by the web container service, the internal categorization of internal server errors, a source of the internal server error, or a possible solution to the internal server error.

13. The computer program product of claim 11, wherein the error report is generated only if a previous error report associated with the internal categorization of internal server errors has not been generated.

14. The computer program product of claim 10, wherein the counter is cleared after a predefined time.

15. The computer program product of claim 10, wherein the categorization entry is cleared after a predefined time.

16. The computer program product of claim 10, wherein adding the occurrence of the internal server error to the categorization entry comprises storing at least one of a categorization identifier of the internal server error generated based on the internal categorization of internal server errors, a number of occurrences of the internal server error, or a file name of an error report generated for the internal server error.

17. The computer program product of claim 10, wherein the internal categorization of internal server errors is determined based on a particular attribute associated with the internal server errors.

18. The computer program product of claim 10, wherein the particular attribute comprises at least one of a particular web publication, a message identification, or an associated component.

19. A system for monitoring internal server errors, comprising:

an internal categorization of internal server errors stored in memory, the internal server errors sharing a particular attribute;

an internal server error monitoring system, including a tangible computer readable medium storing instructions operable when executed by one or more processors to;

identify an internal server error returned by a web container service, the internal server error associated with the internal categorization of internal server errors;

increment a counter of a number of internal server errors returned by the web container service; and

add occurrence of the internal server error to a categorization entry, the categorization entry generated based on the internal categorization of internal server errors.

20. The system of claim 19, wherein the particular attribute comprises at least one of a particular web publication, a message identification, or an associated component.