DYNAMIC USAGE INEQUITY DETECTION AND/OR REMEDY
First Claim
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1. A system that facilitates automatic or dynamic detection or remedy of service usage inequities in a communications network, comprising:
- an extraction component that retrieves subscriber information associated with a subscriber to a communications network, wherein the subscriber information includes at least a call detail record (CDR) associated with a communication transaction of the subscriber; and
a detection component that examines the subscriber information and that generates a data usage event message when a usage inequity is identified.
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Abstract
The described subject matter relates to an architecture that can dynamically detect and/or automatically remedy service usage inequities in a communications network. In particular, based upon a comparison of incoming call detail records (CDRs) to various subscriber information (e.g., service plan, blacklisted devices for the service plan, historic or current billing cycle usage, etc.), the architecture can identify when a usage inequity occurs or is likely to occur, substantially in real time.
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Citations
20 Claims
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1. A system that facilitates automatic or dynamic detection or remedy of service usage inequities in a communications network, comprising:
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an extraction component that retrieves subscriber information associated with a subscriber to a communications network, wherein the subscriber information includes at least a call detail record (CDR) associated with a communication transaction of the subscriber; and a detection component that examines the subscriber information and that generates a data usage event message when a usage inequity is identified. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method for automatically or dynamically detecting or remedying service usage inequities for a communications network, comprising:
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receive at least one call detail record (CDR) associated with at least one communication transaction of at least one subscriber to the communications network; obtaining additional subscriber information relating to service agreements or to features, options, terms, conditions, or rules data related thereto; comparing CDR data to the additional subscriber information for determining an usage inequity; and outputting a data usage event message describing the usage inequity. - View Dependent Claims (18, 19)
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20. A system that facilitates automatic or dynamic detection or remedy of service usage inequities in a communications network, comprising:
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an extraction component that retrieves subscriber information associated with a subscriber to a communications network, wherein the subscriber information includes at least a call detail record (CDR) associated with a communication transaction of the subscriber; a detection component that examines the subscriber information and that generates a data usage event message when a usage inequity is identified; and a control service component that receives the data usage event message and that determines, based upon rules data, a suitable treatment to apply in connection with the subscriber.
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Specification