METHOD AND SYSTEM FOR MAINTAINING RESPONSE CENTER INFORMATION

• US 20110092182A1
• Filed: 10/20/2009
• Published: 04/21/2011
• Est. Priority Date: 10/20/2009
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Pikulinski, Christopher D., Hilden, Michael W.
• Granted Patent: US 8,311,547 B2
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A system for and method of maintaining response center information is presented. In one exemplary embodiment, the system for and method of maintaining response center information may comprise receiving, via an electronic interface, electronic data associated with emergency communications handling, processing, using a processor, the electronic data to associate a portion of the electronic data with a geographical boundary, identifying a modification to geographical boundary, and determining a communication address associated with the modification to the geographical boundary.

Claims

1. A method, comprising:

receiving, via an electronic interface, electronic data associated with emergency communications handling;

processing, using a processor, the electronic data to associate a portion of the electronic data with a geographical boundary;

identifying a modification to the geographical boundary; and

determining a communication address associated with the modification to the geographical boundary.

2. The method of claim 1, wherein the geographic boundary comprises a geographic boundary associated with a Public Safety Answering Points (PSAP).

3. The method of claim 1, wherein associating a portion of the electronic data with the geographical boundary comprises identifying one or more indicia of a geographic boundary in the electronic data.

4. The method of claim 3, wherein the one or more indicia of a geographic boundary comprise at least one of:

an ID, a county name, a state name, and an agency name.

5. The method of claim 1, wherein identifying a modification to the geographical boundary comprises:

identifying one or more geographical boundary markers in the electronic data;

mapping a boundary identified by the one or more geographic boundary markers; and

comparing the mapped boundary with a stored geographic boundary.

6. The method of claim 5, wherein the one or more geographic boundary markers comprise markers associated with longitude and latitude coordinates.

7. The method of claim 5, wherein the stored geographic boundary is stored in a database.

8. The method of claim 1, wherein the emergency communications handling comprises 9-1-1 calls.

9. The method of claim 1, wherein determining the communication address associated with the modification to the geographical boundary comprises:

identifying a communication address to be associated with a Public Safety Answering Point (PSAP) as a result of the modification to the geographic boundary.

10. The method of claim 1, wherein the communication address comprises a phone number associated with a user of a communications service.

11. The method of claim 1, further comprising generating a report containing at least one communication address associated with the modification to the geographic boundary.

12. The method of claim 11, wherein the report contains at least one of:

a PSAP currently associated with a communication address, a PSAP to be associated with a communication address, an indicator of equipment to be associated with the communication address as a result of a modification to a geographic boundary, a indicator of equipment currently associated with the communication address, an identifier of a user associated with the communication address, and a geographical address associated with the communication address.

13. The method of claim 12, wherein at least one of the indicators of equipment comprises a Common Language Location Identifier (CLLI) code.

14. The method of claim 11, further comprising confirming a network provisioning change identified in the report.

15. The method of claim 14, further comprising provisioning a confirmed network change to associate at least one communication address with a Public Safety Answering Point (PSAP).

16. A computer readable media comprising code to perform the acts of the method of claim 1.

17. A system, comprising:

an interface for receiving electronic data associated with emergency communications handling;

a processor communicatively coupled to the interface, wherein the processor is configured to;

process the electronic data to associate a portion of the electronic data with a geographical boundary;

identify a modification to the geographical boundary; and

determine a communication address associated with the modification to the geographical boundary.

18. The system of claim 17, wherein the geographic boundary comprises a geographic boundary associated with a Public Safety Answering Points (PSAP).

19. The system of claim 17, wherein identifying a modification to geographical boundaries comprises:

identifying one or more geographical boundary markers in the electronic data;

mapping a boundary identified by the one or more geographic boundary markers; and

comparing the mapped boundary with a stored geographic boundary.

20. The system of claim 17, wherein the one or more geographic boundary markers comprise markers associated with longitude and latitude coordinates.

21. The system of claim 17, wherein the emergency communications handling comprises 9-1-1 calls.

22. The system of claim 17, further comprising:

a report generator for generating a report containing one or more communication addresses associated with the modifications to the geographic boundaries.

23. The system of claim 22, further comprising:

a network provisioning system for provisioning one or more network elements to associate the one or more communication addresses contained in the report with the one or more network elements.