SYSTEM FOR AND METHOD OF ORDERING FROM A CONCESSION DURING AN EVENT

• US 20110093302A1
• Filed: 10/20/2009
• Published: 04/21/2011
• Est. Priority Date: 10/20/2009
• Status: Abandoned Application

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: HERNANDEZ, Daniel
• Application Number:
  US12/582,258
• Publication Number:
  US 20110093302A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A system for and method of ordering from a concession during an event is presented. The system and method may include receiving customer data associated with a customer during an event ticket purchase transaction, associating the customer data with customer seating data that indicates a location of the customer'"'"'s seating during an event, providing menu data to a customer system that is associated with the customer, and receiving, from the customer system, order data that indicates a concession order from the customer via a network.

Claims

1. A system, comprising:

a customer data module configured to receive customer data associated with a customer during an event ticket purchase transaction and associate the customer data with customer seating data that indicates a location of the customer'"'"'s seating during an event;

a concession menu module configured to provide menu data to a customer system that is associated with the customer; and

a concession order module configured to receive, from the customer system, order data that indicates a concession order from the customer via a network.

2. The system of claim 1, wherein the customer data comprises at least one of customer identification information and card payment information.

3. The system of claim 1, wherein the concession menu module is further configured to provide menu data to the customer system by providing menu data to the customer system in response to a request for menu data from the customer system.

4. The system of claim 1, wherein the menu data indicates one or more items for sale on one or more concession menus.

5. The system of claim 1, wherein the concession order module is further configured to receive order in at least one of a text message format, an instant message format, and an email message format.

6. The system of claim 2, wherein the concession order module is further configured to transmit, to a concession system, at least one of customer data, customer seating data, and order data via the network.

7. The system of claim 6, wherein the concession order module is further configured to receive, from the concession system, a sales receipt associated with the concession order.

8. The system of claim 7, wherein the concession order module is further configured to output, to the customer system, the sales receipt associated with the concession order.

9. The system of claim 7, wherein the sales receipt is associated with one or more items purchased by the customer and delivered to the customer at the location of the customer'"'"'s seating.

10. The system of claim 1, wherein the network comprises a wireless network.

11. A method, comprising:

receiving customer data associated with a customer during an event ticket purchase transaction;

associating the customer data with customer seating data that indicates a location of the customer'"'"'s seating during an event;

providing menu data to a customer system that is associated with the customer; and

receiving, from the customer system, order data that indicates a concession order from the customer via a network.

12. The method of claim 11, wherein the customer data comprises at least one of customer identification information and card payment information.

13. The method of claim 11, wherein providing menu data to the customer system further comprises providing menu data to the customer system in response to a request for menu data from the customer system.

14. The method of claim 11, wherein the menu data indicates one or more items for sale on one or more concession menus.

15. The method of claim 11, wherein receiving order data further comprises receiving order data in at least one of a text message format, an instant message format, and an email message format.

16. The method of claim 11, further comprising transmitting, to a concession system, at least one of customer data, customer seating data, and order data via the network.

17. The method of claim 16, further comprising receiving, from the concession system, a sales receipt associated with the concession order.

18. The method of claim 17, further comprising outputting, to the customer system, the sales receipt associated with the concession order.

19. The method of claim 17, wherein the sales receipt is associated with one or more items purchased by the customer and delivered to the customer at the location of the customer'"'"'s seating.

20. The method of claim 11, wherein the network comprises a wireless network.

21. A computer readable media comprising code to perform the acts of the method of claim 11.