Automated Financial Institution Customer Reward Program
First Claim
1. A computer implemented method of automating a financial institution reward program comprising:
- receiving information regarding a transaction for a customer;
determining an affinity-point value of the transaction based on the received information;
determining an affinity-point balance associated with the customer based at least on the affinity-point value of the financial transaction;
determining at least one reward available to the customer; and
displaying a notification concerning a particular reward of the at least one reward for which the customer is eligible based on the affinity-point balance.
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Accused Products
Abstract
A method and system for automating a reward program for a financial institution is provided. Accordingly, information about a customer transaction is received by a system and an affinity-point value of the transaction item is determined and associated with the transaction item. An affinity-point balance associated with the customer is determined and one or more rewards that are available to the customer are determined. A notification concerning a particular reward for which the customer is eligible is displayed. Multiple reward programs can be operated simultaneously and customers can participate in multiple reward programs. Thus, after determining an affinity-point balance, a list of rewards available to the customer can be determined from multiple reward programs and the list of rewards can be sorted based on associated affinity-point value and based on a prioritization of the various reward programs.
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Citations
35 Claims
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1. A computer implemented method of automating a financial institution reward program comprising:
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receiving information regarding a transaction for a customer; determining an affinity-point value of the transaction based on the received information; determining an affinity-point balance associated with the customer based at least on the affinity-point value of the financial transaction; determining at least one reward available to the customer; and displaying a notification concerning a particular reward of the at least one reward for which the customer is eligible based on the affinity-point balance. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A system for automating a financial institution reward program comprising:
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means for receiving information regarding a transaction for a customer; means for determining an affinity-point value of the transaction based on the received information; means for determining an affinity-point balance associated with the customer based at least on the affinity-point value of the financial transaction; means for determining at least one reward available to the customer; and means for displaying a notification concerning a particular reward of the at least one reward for which the customer is eligible based on the affinity-point balance. - View Dependent Claims (17, 18, 19, 20, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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21. The system of claim 21, wherein at least one of the plurality of reward programs is a cumulative reward program.
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31. A system for establishing a financial institution reward program comprising:
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an event definition module configured to associate events with affinity based on at least one filter; a program definition module configured to associate affinity-points with a customer based on occurrence of an event and the associations of the event definition module; a reward module configured to associated rewards with affinity-points; and a redemption module configured distribute rewards based on affinity-points and reward-redemption criteria. - View Dependent Claims (32, 33, 34, 35)
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Specification