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Voice Response Systems Browsing

  • US 20110103559A1
  • Filed: 11/02/2009
  • Published: 05/05/2011
  • Est. Priority Date: 11/02/2009
  • Status: Active Grant
First Claim
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1. A method comprising:

  • visually displaying a representation of a choice tree for a service, where the service comprises an audio menu of available actions;

    receiving a selection of an action displayed in the representation; and

    automatically navigating the audio menu in order to initiate the selected action.

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  • 4 Assignments
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