METHOD AND SYSTEM FOR ADDING INFORMATION TO AN EMERGENCY CALL

• US 20110105076A1
• Filed: 08/15/2007
• Published: 05/05/2011
• Est. Priority Date: 08/15/2007
• Status: Active Grant

• Current Assignee: Telefonaktiebolaget LM Ericsson
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Bot, Johannes Jan
• Granted Patent: US 8,331,900 B2
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04Q 11/0457 Connection protocols
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/13209 ISDN
• CPC Class Codes: H04Q 2213/1337 Operator, emergency services
• CPC Class Codes: H04Q 3/0025 Provisions for signalling
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A method and system, for adding emergency information to an emergency call, network transport of the emergency information and display to an emergency centre operator. Emergency information may comprise; position indication, ability to voice answer, indication of accompanying SMS, automated alarm etc. and is added as postfix to the emergency number by the phone as shown in FIG. 3. The network entry node takes care of separation of dialled emergency number and emergency information, to enable normal set-up of the emergency call connection trough the network to the emergency centre where the emergency information is presented to the emergency operator.

Claims

1. A method for making an emergency call from a phone via a network entry node to an emergency centre, comprising the steps of:

Adding emergency information in a postfix to an emergency number when the emergency number is entered;

Sending the emergency number with the postfix to the network entry node;

Receiving an emergency number with the postfix by the network entry node;

Removing the postfix from the emergency number with the postfix;

Adding the postfix to an optional parameter field in an ISDN User Part—

Initial Address Message;

Sending the ISDN User Part—

Initial Address Message for setting up the connection to the emergency centre;

Receiving the contents of the ISDN User Part—

Initial Address Message for setting up the connection to the emergency centre, by the emergency centre;

Extracting the emergency information in the postfix in the optional parameter field; and

,

Displaying the emergency information to an emergency operator.

2. The method of claim 1, further comprising the steps of:

Entering an emergency number followed by a first one or more additional digits by a user;

Setting the phone'"'"'s audible and visual means to silent mode, when detecting the emergency number followed by the first one or more additional digits by the phone;

Setting a silent mode indicator in the emergency information; and

,

Removing the first one or more digits from the emergency number.

3. The method of claim 1, further comprising the steps of:

Entering an emergency number followed by a second one or more additional digits by a user;

Setting the phone'"'"'s audible and visual means to disabled mode, when detecting the emergency number followed by the second one or more additional digits by the phone;

Setting a disabled mode indicator in the emergency information; and

,

Removing the second one or more digits from the emergency number.

4. The method of claim 2, for phones capable of sending SMS messages, further by comprising the steps of:

Preparing an emergency information SMS to the emergency number, by the phone;

Setting an emergency information SMS follows indicator in the emergency information;

Entering emergency text into the emergency information SMS, by the user and,

Sending the emergency information SMS by the phone.

5. The method of claim 1, for phones capable of sending SMS messages, further comprising the steps of:

Preparing an emergency information SMS to the emergency number from an emergency information text string in the phone'"'"'s memory, by the phone;

Setting an emergency information SMS follows indicator in the emergency information;

Setting an emergency information data added indicator in the emergency information; and

,

Sending the emergency information SMS.

6. The method of claim 1, further comprising the steps of:

Retrieving an emergency information key from the phone'"'"'s memory, by the phone;

Storing the emergency information key in the emergency information; and

,

Setting an emergency information data added indicator in the emergency information.

7. The method of claim 1, for phones having an embedded, or connected with a, position information receiver, further comprising the steps of:

Retrieving position information from the position information receiver, by the phone;

Storing the position information in the emergency information; and

,

Setting a position information data added indicator in the emergency information.

8. The method of claim 1, for phones having connection with an automated alarm system and capable of sending SMS messages, further comprising the steps of:

Detecting that the user is an automated alarm system, by the phone;

Setting an automated alarm indicator in the emergency information;

Preparing an emergency information SMS to the emergency number;

Receiving an emergency information text string from the automated alarm;

Storing the emergency information text string into the emergency information SMS;

Setting an emergency information SMS follows indicator in the emergency information;

Setting an emergency information data added indicator in the emergency information; and

,

Sending the emergency information SMS.

9. A phone comprising data entry means, data display means, memory, processing means, audio input and output means, and interface towards a network entry node, wherein the processing means is adapted to add emergency information in a postfix to an emergency number when an emergency call is made.

10. The phone as claimed in claim 9, wherein the processing means is adapted to send an emergency SMS with an emergency call to the same emergency number.

11. The phone as claimed in claim 9, wherein it has dedicated entry means for setting silent mode.

12. The phone as claimed in claim 9, wherein it has dedicated entry means for setting disabled mode.

13. The phone as claimed in claim 9, wherein the memory is adapted to store an emergency information text string.

14. The phone as claimed in claim 9, wherein the memory is adapted to store an emergency information key.

15. A network entry node having an Emergency Call Handling function, wherein the Emergency Call Handling function is adapted to remove a postfix from a received emergency number with postfix and store the postfix in an optional parameter field of an ISDN User Part Initial Address Message send into the network.

16. The network entry node recited in claim 15, wherein said network entry node is a Mobile Switching Centre.

17. The network entry node recited in claim 15, wherein said network entry node is a Local Telephony Exchange.

18. (canceled)