VIRTUAL MEETING ATTENDEE

• US 20110107236A1
• Filed: 11/03/2009
• Published: 05/05/2011
• Est. Priority Date: 11/03/2009
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Sambhar, Ankur
• Application Number:
  US12/611,655
• Publication Number:
  US 20110107236A1
• Time in Patent Office: Days
• US Class Current: 715/753
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04M 2203/357 Autocues for dialog assistance
• CPC Class Codes: H04M 2203/5081 Inform conference party of participants, e.g. of change of participants conducting a computer conference, e.g. admission detection, H04L12/1822
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/563 User guidance or feature selection

Abstract

A Virtual Meeting Attendant (VMA) allows a user to share inputs with a meeting congregation without necessarily needing to participate directly. For example, a conference system can be equipped with technology that allows a perspective meeting attendee to appoint a virtual meeting attendee in the instance where the user is not able to attend the conference. This virtual meeting attendee can participate in the conference on behalf of the user. Some of the exemplary functions associated with the VMA are the ability to record one or more portions of the conference, take notes, react to action items for the user, make pre-recorded suggestions, and if required, patch in the user to allow the user to contribute in real-time to the conference.

Claims

1. A method for enhancing a conference comprising:

designating a virtual meeting attendant (VMA) to act on behalf of a conference attendee;

recognizing one or more of a triggering event and a tagged agenda item; and

performing one or more of recording one or more portions of the conference, taking notes, reacting to an action items, making pre-recorded contributions, and patching on demand a conference attendee to the conference to allow the conference attendee to contribute in real-time to the meeting based on the recognition.

2. The method of claim 1, further comprising assigning a priority to each VMA, the priority governing an order in which information is provided relative to other VMAs.

3. The method of claim 1, further comprising allowing one or more conference attendees to elect whether for one or more agenda items that:

the conference attendee will participate,

the conference attendee will not participate, or

the conference attendee'"'"'s VMA will participate on their behalf.

4. The method of claim 3, further comprising monitoring the status of a conference invitation for attendee elections.

5. The method of claim 1, further comprising determining based on preferences and presence information how to contact a conference attendee upon the detection of a triggering event, and initiating a contact to the attendee.

6. The method of claim 1, wherein tagged agenda items are associated with information from one or more VMAs.

7. The method of claim 1, further comprising providing an interface to a conference attendee adapted to receive one or more of preference information and conference information.

8. The method of claim 1, wherein VMA'"'"'s are ranked based on one or more of title, order received, ranking and dynamically.

9. The method of claim 1, wherein an action item is based on the detection of a triggering event, and the action item includes one or more of recording, contacting a conference participant and real-time patching into the conference a conference participant.

10. The method of claim 1, wherein information from the conference attendee is presented to the conference by the VMA in response to a query from the VMA to the conference attendee.

11. A computer-readable storage media having stored thereon instructions, that when executed by a computer, cause the steps of claim 1 to be performed.

12. One or more means for performing the steps of claim 1.

19. The method of claim 1, further comprising an input module that provides an interface to a conference attendee adapted to receive one or more of preference information and conference information.

20. The method of claim 1, wherein VMA'"'"'s are ranked based on one or more of title, order received, ranking and dynamically;

wherein an action item is based on the detection of a triggering event, and the action item includes one or more of recording, contacting a conference participant and real-time patching into the conference a conference participant; and

wherein information from the conference attendee is presented to the conference by the VMA in response to a query from the VMA to the conference attendee.

13. A system for enhancing a conference comprising:

a Virtual Meeting Attendant (VMA) designated to act on behalf of a conference attendee;

an agenda management module adapted to recognize one or more of a triggering event and a tagged agenda item, and, based on the recognition, the VMA performs one or more of recording one or more portions of the conference, taking notes, reacting to an action items, making pre-recorded contributions, and patching on demand a conference attendee to the conference to allow the conference attendee to contribute in real-time to the meeting.

14. The system of claim 13, wherein a priority is assigned to each VMA, the priority governing an order in which information is provided relative to other VMAs.

15. The system of claim 13, further comprising a conference status module that allows one or more conference attendees to elect whether for one or more agenda items that:

the conference attendee will participate,

the conference attendee will not participate, or

the conference attendee'"'"'s VMA will participate on their behalf.

16. The system of claim 15, wherein the conference status module further monitors the status of a conference invitation for attendee elections.

17. The system of claim 13, further comprising an on demand patching module that determines based on preferences and presence information how to contact a conference attendee upon the detection of a triggering event, and initiating a contact to the attendee.

18. The system of claim 13, wherein tagged agenda items are associated with information from one or more VMAs.