System And Method For Monetized Electronic Mobile Commerce
First Claim
1. A system for providing information and services through a mobile device to a customer of a location-based business, comprising:
- a provider server having information related to products and/or services of the location-based business, the provider server accessible over a network from the location-based business;
management software executing on a computer readable medium for managing the information in the provider server by an agent of the location-based business;
authentication software executing on a computer readable medium for authenticating the mobile device based at least in part on the proximity of the mobile device to the geographic location of the location-based business;
mobile interface software executing on a computer readable medium for providing the information from the provider server to the customer wirelessly through the mobile device and for receiving data input from the customer through the mobile device;
wherein the provider server communicates over a network with a business server, the business server located at the location-based business and having information related to back-office operations of the location-based business including customer information for the customer;
when the customer is at or near the geographic location of the location-based business the customer is provided access to relevant information on the provider server through the mobile device, the provided relevant information determined at least in part by the customer information; and
the customer may complete a task related to a visit to the location-based business, and information about the task is communicated from the provider server to the business server.
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Accused Products
Abstract
A system and method for optimizing mobile commerce relates to delivering user applications and interactive content and tracking systems, along with paid content, to a user mobile appliance at a location-based merchant'"'"'s place of business. This enables location-based merchants to automate business administrative tasking, commerce transaction management, and customer service while increasing revenue generation on behalf of their enterprise, their clients and/or related third parties. The system may securely authenticate, admit, process, profile, aggregate and archive information inputted directly by the client at the merchant'"'"'s place of business, or in advance of the client'"'"'s arrival to the merchant'"'"'s place of business.
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Citations
72 Claims
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1. A system for providing information and services through a mobile device to a customer of a location-based business, comprising:
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a provider server having information related to products and/or services of the location-based business, the provider server accessible over a network from the location-based business; management software executing on a computer readable medium for managing the information in the provider server by an agent of the location-based business; authentication software executing on a computer readable medium for authenticating the mobile device based at least in part on the proximity of the mobile device to the geographic location of the location-based business; mobile interface software executing on a computer readable medium for providing the information from the provider server to the customer wirelessly through the mobile device and for receiving data input from the customer through the mobile device; wherein the provider server communicates over a network with a business server, the business server located at the location-based business and having information related to back-office operations of the location-based business including customer information for the customer; when the customer is at or near the geographic location of the location-based business the customer is provided access to relevant information on the provider server through the mobile device, the provided relevant information determined at least in part by the customer information; and the customer may complete a task related to a visit to the location-based business, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A system for providing information and services through a mobile device to a customer of a location-based business, comprising:
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a provider server having information related to products and/or services of the location-based business, the provider server accessible over a network from the location-based business; management software executing on a computer readable medium for managing the information on the provider server by an agent of the location-based business; authentication software executing on a computer readable medium for authenticating the mobile device based at least in part on the proximity of the mobile device to the location-based business; mobile interface software executing on a computer readable medium for providing the information from the provider server to the customer wirelessly through the mobile device and for receiving data input from the customer through the mobile device; administration software executing on a computer readable medium for alerting the location-based business to the customer'"'"'s presence and/or providing the customer a time estimate until the customer will be helped by an agent of the location-based business and/or providing information about the customer; education software executing on a computer readable medium for providing, through the mobile device, educational information related to the location-based business'"'"' products and/or services; advertising software executing on a computer readable medium for providing directed advertising to the customer, through the mobile device, based at least on the type of location-based business and/or the information the customer is viewing through the mobile device; wherein the provider server communicates over a network with a business server, the business server located at the location-based business and having information related to back-office operations of the location-based business including customer information for the customer; when the customer is at or near the geographic location of the location-based business the customer is provided access to relevant information on the provider server through the mobile device, the provided relevant information determined at least in part by the customer information; and the customer may complete a task related to a visit to the location-based business, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37)
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38. A system for providing information and services through a mobile device to a patient of a location-based medical provider, comprising:
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a provider server having information related to products and/or services of the medical provider, the provider server accessible over a network from the medical provider and under the physical control of a third party service provider; management software executing on a computer readable medium for managing the information on the provider server by an agent of the medical provider; uthentication software executing on a computer readable medium for authenticating the mobile device based at least in part on the proximity of the mobile device to the medical provider; mobile interface software executing on a computer readable medium for providing the information from the provider server to the patient through the mobile device and for receiving data input from the patient wirelessly through the mobile device; administration software executing on a computer readable medium for alerting the location-based business to the patient'"'"'s presence at the geographic location of the medical provider and/or providing the patient a time estimate until the patient will be seen by the medical provider; education software executing on a computer readable medium for providing, through the mobile device, educational information related to the patient'"'"'s visit to the medical provider; advertising software executing on a computer readable medium for providing directed advertising to the patient, through the mobile device, based at least on the type of medical provider and/or the information the patient is viewing through the mobile device and/or information about the patient; wherein the provider server communicates over a network with a business server, the business server located at the medical provider and having information related to back-office operations of the medical provider including patient information about the patient; when the patient is at or near the geographic location of the medical provider the patient is provided access to information on the provider server through the mobile device; and the patient may complete a task related to a visit to the medical provider, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54)
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55. A system for providing front-office features to a back-office system of a location-based business, comprising:
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a provider server having information related to the goods and/or services of the location-based business, the provider server accessible over a network from the location-based business; management software executing on a computer readable medium for managing the information on the provider server by an agent of the medical provider; authentication software executing on a computer readable medium for authenticating a mobile device based at least in part on the proximity of the mobile device to the medical provider; mobile interface software executing on a computer readable medium for providing the information from the provider server to a customer of the location-based business through the mobile device and for receiving data input from the customer wirelessly through the mobile device; and a business server having information related to back-office operations of the location-based business including customer information for the customer, the business server located at the location-based business and adapted to communicate with the provider server; wherein the customer may complete a task related to a visit to the location-based business through the mobile device, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (56, 57, 58, 59)
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60. A method for providing front-office features to a back-office system of a location-based business, comprising:
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providing a provider server having information related to the goods and/or services of the location-based business, the provider server accessible over a network from the location-based business; providing management software executing on a computer readable medium for managing the information on the provider server by an agent of the medical provider; providing authentication software executing on a computer readable medium for authenticating a mobile device based at least in part on the proximity of the mobile device to the medical provider; providing mobile interface software executing on a computer readable medium for providing the information from the provider server to a customer of the location-based business through the mobile device and for receiving data input from the customer wirelessly through the mobile device; and providing a business server having information related to back-office operations of the location-based business including customer information for the customer, the business server located at the location-based business and adapted to communicate with the provider server; wherein the customer may complete a task related to a visit to the location-based business through the mobile device, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (61, 62, 63, 64)
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65. A system for providing information and services through a mobile device to a customer of a business, comprising:
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a provider server having information related to products and/or services of the business, the provider server accessible over a network; management software executing on a computer readable medium for managing the information in the provider server by an agent of the business; authentication software executing on a computer readable medium for authenticating the mobile device based at least in part on a username/password combination and/or a biometric identifier; mobile interface software executing on a computer readable medium for wirelessly providing the information from the provider server to the customer through the mobile device and for receiving data input from the customer through the mobile device; wherein the provider server communicates over a network with a business server, the business server having information related to back-office operations of the business including customer information for the customer; the customer is provided access to information on the provider server through the mobile device, the provided relevant information determined at least in part by the customer information; and the customer may complete a task related to a transaction with the business, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (66, 67)
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68. A system for generating advertising revenue for a location-based business, comprising:
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a provider server having information related to products and/or services of the location-based business, the provider server accessible over a network from the location-based business; management software executing on a computer readable medium for managing the information in the provider server by an agent of the location-based business; authentication software executing on a computer readable medium for authenticating the mobile device based at least in part on the proximity of the mobile device to the geographic location of the location-based business; mobile interface software executing on a computer readable medium for wirelessly providing the information from the provider server to a customer of the location-based business through the mobile device and for receiving data input from the customer through the mobile device; advertising software executing on a computer readable medium for providing directed advertising to the customer, through the mobile device, based at least on the type of location-based business and/or the information the customer is viewing through the mobile device and/or information about the customer; wherein the provider server communicates over a network with a business server, the business server located at the location-based business and having information related to back-office operations of the location-based business including customer information for the customer; when the customer is at or near the geographic location of the location-based business the customer is provided access to information on the provider server through the mobile device; and the customer may complete a task related to a visit to the location-based business through the mobile device, and information about the task is communicated from the provider server to the business server. - View Dependent Claims (69, 70, 71, 72)
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Specification