Methods of Connecting A User Telephonically To Prerecorded Information By Text Keyword And Keyword Database

• US 20110117885A1
• Filed: 11/12/2010
• Published: 05/19/2011
• Est. Priority Date: 11/13/2009
• Status: Abandoned Application

• Current Assignee: GOCOM Corporation
• Original Assignee: Go800 LLC
• Inventors: Sutton, Isaac H.
• Application Number:
  US12/945,518
• Publication Number:
  US 20110117885A1
• Time in Patent Office: Days
• US Class Current: 455/412.1
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04M 2203/353 where the information comprises non-audio but is provided over voice channels
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/4872 Non-interactive information services
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

A method of connecting phone users telephonically to prerecorded information using text keywords and a keyword database is disclosed. Preferred methods of purchasing text keywords and changing the corresponding number or other attributes by website are also disclosed.

Claims

1. A method of connecting a user telephonically to prerecorded company information using a text keyword comprising:

a. receiving a text keyword from a user;

b. determining at least one phone number corresponding to the text keyword from a keyword database; and

c. connecting a user telephonically to prerecorded information using at least one phone number corresponding to the text keyword in the keyword database.

2. The method of claim 1, wherein the text keyword comprises a company name or brand.

3. The method of claim 1, wherein the text keyword comprises a ticker symbol.

4. The method of claim 1, wherein the text keyword is sent by SMS.

5. The method of claim 1, wherein a switch is used to connect the phone user with at least one telephone number corresponding to the text keyword in the keyword database.

6. The method of claim 5, wherein the switch includes one or more of the group consisting of a softswitch, feature server or media gateway controller.

7. The method of claim 1, wherein a website can be used to purchase the use of text keywords.

8. The method of claim 1, wherein a website can be used to change one or more phone numbers that correspond to a text keyword in a keyword database.

9. A method of connecting a user telephonically to prerecorded information using a text keyword comprising:

a. receiving a text keyword from a user of a cellular phone or mobile device;

b. determining at least one phone number corresponding to the text keyword from a keyword database;

c. connecting the user telephonically to at least one phone number corresponding to said text keyword, whereby the user receives prerecorded information over the connection.

10. The method of claim 9, wherein the text keyword comprises a company name, brand or a ticker symbol.

11. The method of claim 10, wherein the text keyword is sent by SMS.

12. The method of claim 11, wherein a switch is used to connect the user with at least one telephone number corresponding to the text keyword in the keyword database.

13. The method of claim 12, wherein a website can be used to purchase the use of text keywords.

14. The method of claim 13, wherein a website can be used to change one or more phone numbers that correspond to a text keyword in a keyword database.

15. A method of connecting a user telephonically to prerecorded information using a text keyword comprising:

a. receiving a text keyword via SMS from a user;

b. determining at least one phone number corresponding to the text keyword from a keyword database;

c. connecting the user telephonically to a phone number corresponding to said text keyword, whereby the user receives prerecorded information over the connection.

16. The method of claim 15, wherein the text keyword comprises a company name, brand, or a ticker symbol.

17. The method of claim 16, wherein the text keyword is received from a cellular phone or mobile device.

18. The method of claim 16, wherein a switch is used to connect a user with at least one telephone number corresponding to the text keyword in the keyword database.

19. The method of claim 18, wherein a website can be used to purchase the use of text keywords.

20. The method of claim 18, wherein a website can be used to change one or more phone numbers that correspond to a text keyword in a keyword database.