METHOD AND SYSTEM FOR RENDERING MULTIPLE HOSPITALITY SERVICES TO A USER VIA A VIRTUAL PLATFORM FIELD
First Claim
1. A method for rendering a plurality of hospitality services to a user via a virtual platform, the method comprising:
- providing the virtual platform comprising one or more virtual guides in an electronic device;
establishing a connection with a server by the user using the virtual platform to receive the hospitality services via the one or more virtual guides;
interacting with the user by the one or more virtual guides to receive one or more user requests based on the connection; and
rendering the hospitality services to the user by the one or more virtual guides based on the user requests.
1 Assignment
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Accused Products
Abstract
A method and system for rendering multiple hospitality services to a user via a virtual platform are provided. The method includes providing the virtual platform. The virtual platform includes one or more virtual guides in an electronic device. Further, the method includes establishing a connection with a server by the user using the virtual platform to receive the hospitality services via the virtual guides. The method also includes interacting with the user by the virtual guides to receive one or more requests based on the connection and rendering the hospitality services to the user by the virtual guides based on the requests. The system includes an electronic device. The electronic device includes the virtual platform comprising one or more virtual guides to render the hospitality services by interacting with the user. The system also includes a server in communication with the electronic device.
53 Citations
26 Claims
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1. A method for rendering a plurality of hospitality services to a user via a virtual platform, the method comprising:
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providing the virtual platform comprising one or more virtual guides in an electronic device; establishing a connection with a server by the user using the virtual platform to receive the hospitality services via the one or more virtual guides; interacting with the user by the one or more virtual guides to receive one or more user requests based on the connection; and rendering the hospitality services to the user by the one or more virtual guides based on the user requests. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 24)
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13. A system for rendering a plurality of hospitality services to a user via a virtual platform, the system comprising:
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an electronic device comprising the virtual platform, wherein the virtual platform comprises one or more virtual guides which render the hospitality services by interacting with the user; and a server in communication with the electronic device via a network, the server comprising; a processor which controls the one or more virtual guides to render the hospitality services to the user; a centralized repository which stores data related to at least one of the hospitality services and the user; and a data conversion unit which converts at least one of speech-to-text and text-to-speech. - View Dependent Claims (14, 25)
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15. An electronic device which comprises a virtual platform comprising one or more virtual guides, the electronic device comprising:
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a user input unit which receives one or more user requests for a plurality of hospitality services from a user via the one or more virtual guides; a monitor unit which monitors one or more objects associated with the user and an environment of the user; and a controller which renders the hospitality services to the user based on the user requests, the one or more user objects associated with the user and the environment of the user. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 26)
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Specification