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SYSTEM AND METHOD FOR REAL-TIME UPDATING SERVICE PROVIDER RATINGS

  • US 20110125552A1
  • Filed: 05/17/2010
  • Published: 05/26/2011
  • Est. Priority Date: 01/18/2000
  • Status: Abandoned Application
First Claim
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1. A method, comprising:

  • determining at a rating provider node whether a service provider qualifies to be included in a subset of service providers based on a first information associated with the service provider and based on a predetermined criteria, the subset being a subset of available service providers;

    sending a second information associated with the subset of service providers from the rating provider node to a financial service node via a communication network, the second information being different than the first information;

    receiving an indication from the financial service node that a customer has transacted business with the service provider if the service provider is from the subset of service providers, the business being transacted via a customer node and via a service provider node;

    sending to the customer via the customer node a feedback request in response to the indication;

    receiving, via the customer node, feedback from the customer based on the transaction; and

    updating at the rating provider node a service provider rating of the service provider based on an analysis of the feedback using a predetermined algorithm.

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