×

UNIVERSAL CALL MANAGEMENT PLATFORM

  • US 20110130168A1
  • Filed: 12/01/2010
  • Published: 06/02/2011
  • Est. Priority Date: 12/01/2009
  • Status: Active Grant
First Claim
Patent Images

1. A method comprising:

  • receiving a user communication intended for a recipient from a mobile device, the mobile device provisioned with one or more device management rules for managing communications originated from or destined to the mobile device using one or more communications portals;

    retrieving a device management rule associated with managing delivery of the user communication, the device management rule defining a delivery process by which the user communication is to be delivered to the recipient;

    identifying a source communication portal from which the user communication is received from the mobile device;

    identifying a source format associated with the received user communication based on the source communication portal; and

    delivering the received user communication to the recipient in accordance with the delivery process including processing the received communication based on the source format prior to delivery.

View all claims
  • 3 Assignments
Timeline View
Assignment View
    ×
    ×