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SYSTEMS AND METHODS FOR SERVICE AGGREGATION USING GRADUATED SERVICE LEVELS IN A CLOUD NETWORK

  • US 20110131306A1
  • Filed: 11/30/2009
  • Published: 06/02/2011
  • Est. Priority Date: 11/30/2009
  • Status: Active Application
First Claim
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1. A method of generating network support service, comprising:

  • receiving a request for network support service from a requesting entity associated with at least one cloud network via at least one independent software vendor (ISV);

    comparing the request for network support service to a set of service entitlements for the requesting entity recorded in a service delivery profile; and

    generating a response to the request for the network support service via a service aggregation platform based on the comparison of the request for network support service to the set of service entitlements for the requesting entity.

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