METHOD AND SYSTEM FOR DETERMINING ROOT CAUSE OF PROBLEMS IN MEMBERS OF A FLEET OF MULTI-FUNCTION DEVICES
First Claim
1. A method for determining the root cause of problems of members in a fleet of multi-function devices, comprising:
- capturing high frequency data with respect to a state of a multi-function device associated with a multi-function device cloud in order to thereafter store said data in a database accessible by said multi-function device, by executing a program instruction in a data-processing system;
acquiring said high frequency data in association with a configurable heartbeat and in response to at least one event with a high cadence and fine granularity, by executing a program instruction in a data-processing system; and
periodically and frequently analyzing said high frequency data stored in association with said multi-function device cloud utilizing a distributed data mining module associated with said multi-function device cloud to rapidly determine a root cause of at least one difficult to detect problem, by executing a program instruction in a data-processing system.
7 Assignments
0 Petitions
Accused Products
Abstract
A distributed data mining system and method for determining root cause of problems associated with a MFD cloud. The MFD cloud may be configured to include a fleet of networked MFDs within an enterprise firewall to perform data analytics in real time. High frequency data with describing the state of each MFD can be captured and stored locally in a file system (distributed or not). The high frequency data may be acquired at regular intervals and/or in response to a specific event with a much higher cadence and finer granularity than currently practiced. A distributed data mining module associated with the enterprise firewall may then continuously analyze the data stored within the cloud to identify actual, pending or, difficult to detect problems based on available computational cycles of idle MFDs in the network. The data associated with the problems may then be securely transmitted to a back-end unit to verify and propagate the results of the analysis of the problems more rapidly.
-
Citations
20 Claims
-
1. A method for determining the root cause of problems of members in a fleet of multi-function devices, comprising:
-
capturing high frequency data with respect to a state of a multi-function device associated with a multi-function device cloud in order to thereafter store said data in a database accessible by said multi-function device, by executing a program instruction in a data-processing system; acquiring said high frequency data in association with a configurable heartbeat and in response to at least one event with a high cadence and fine granularity, by executing a program instruction in a data-processing system; and periodically and frequently analyzing said high frequency data stored in association with said multi-function device cloud utilizing a distributed data mining module associated with said multi-function device cloud to rapidly determine a root cause of at least one difficult to detect problem, by executing a program instruction in a data-processing system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
-
-
11. A system for determining the root cause of problems of members in a fleet of multi-function devices, said system comprising:
-
a processor; a data bus coupled to said processor; and a computer-usable medium embodying computer code, said computer-usable medium being coupled to said data bus, said computer program code comprising instructions executable by said processor and configured for; capturing high frequency data with respect to a state of a multi-function device associated with a multi-function device cloud in order to thereafter store said data in a database accessible by said multi-function device; acquiring said high frequency data in association with a configurable heartbeat and in response to at least one event with a high cadence and fine granularity; and periodically and frequently analyzing said high frequency data stored in association with said multi-function device cloud utilizing a distributed data mining module associated with said multi-function device cloud to rapidly determine a root cause of at least one difficult to detect problem. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
-
-
20. A system for determining the root cause of problems of members in a fleet of multi-function devices, said system comprising:
-
a processor; a data bus coupled to said processor; and a computer-usable medium embodying computer code, said computer-usable medium being coupled to said data bus, said computer program code comprising instructions executable by said processor and configured for; capturing high frequency data with respect to a state of a multi-function device associated with a multi-function device cloud in order to thereafter store said data in a database accessible by said multi-function device; configuring said database as a distributed file system; acquiring said high frequency data in association with a configurable heartbeat and in response to at least one event with a high cadence and fine granularity; and periodically and frequently analyzing said high frequency data stored in association with said multi-function device cloud utilizing a distributed data mining module associated with said multi-function device cloud to rapidly determine a root cause of at least one difficult to detect problem.
-
Specification