CALL COMPLETION VIA INSTANT COMMUNICATIONS CLIENT
First Claim
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1. A method of providing a service to a first party using a telephony connection, the method comprising:
- receiving indication from the first party that the first party desires to communicate with a second party who is using an instant communications client; and
providing communications among the first party and the second party,wherein the first party engages in communication using audio information via the telephony connection and the second party engages in communication using textual information via the instant communications client.
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Abstract
A system is disclosed for achieving completion of a telephone call by way of an instant communications client.
16 Citations
1 Claim
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1. A method of providing a service to a first party using a telephony connection, the method comprising:
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receiving indication from the first party that the first party desires to communicate with a second party who is using an instant communications client; and providing communications among the first party and the second party, wherein the first party engages in communication using audio information via the telephony connection and the second party engages in communication using textual information via the instant communications client.
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Specification