SYSTEM FOR MANAGING BUSINESS PERFORMANCE USING INDUSTRY BUSINESS ARCHITECTURE MODELS

• US 20110137714A1
• Filed: 12/03/2009
• Published: 06/09/2011
• Est. Priority Date: 12/03/2009
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Sanz, Jorge L. C., Harishankar, Raman, Giesen, Edward H B, Botros, Allison Baines, Leung, Ying Tat, Purohit, Siddharth N., Mungi, Ashish, Bhandari, Muthulakshmi
• Application Number:
  US12/630,063
• Publication Number:
  US 20110137714A1
• Time in Patent Office: Days
• US Class Current: 705/7.39
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling

Abstract

A system and dashboard are provided for managing business performance. Key performance indicators developed for a component business model map are computed and displayed along with the map in real time. A user may select a corresponding key performance indicator to display a heat map of components on the dashboard.

Claims

1. A business performance dashboard, comprising:

a component business model map of components for an enterprise, said map having been developed using an industry business architecture model and having business processes, enterprise key performance indicators, and attributes;

operational key performance indicators based on said enterprise key performance indicators;

an automatic data collection apparatus for calculating said enterprise and said operational key performance indicators; and

a real time dashboard having a user interface comprising said component business model map and said enterprise key performance indicators.

2. The dashboard of claim 1, wherein said dashboard is adapted to show a heat map from said component business model map in response to selection of a corresponding enterprise key performance indicator.

3. The dashboard of claim 1, further comprising an enterprise key performance indicator tree.

4. The dashboard of claim 3, wherein said enterprise key performance indicator tree is developed using a causal model approach.

5. A system for managing business performance using an industry business architecture model, comprising:

a server operably coupled to display apparatus, said display apparatus having a real time dashboard user interface;

a component business model map of components for an enterprise, said map having been developed using an industry business architecture model, wherein said component business model map has business processes, enterprise key performance indicators, and attributes;

operational key performance indicators based on said enterprise key performance indicators;

an automatic data collection apparatus operably coupled to said server, for gathering business data, including values for said attributes, in real time and therefrom calculating performance indicators; and

a real time display on said display apparatus including said component business model map, said dashboard, and said values for said enterprise and said operational key performance indicators.

6. The system of claim 5, wherein said dashboard is adapted to show a heat map from said component business model map in response to selection of a corresponding enterprise key performance indicator.

7. The system of claim 5, further comprising an enterprise key performance indicator tree.

8. The system of claim 7, wherein said enterprise key performance indicator tree is developed using a casual model approach.

9. A storage medium encoded with machine-readable computer program code for managing business performance using an industry business architecture model, over a network to implement a method, comprising:

displaying a real time dashboard on a display device operably coupled to said network;

displaying on said device a component business model map of components for an enterprise, said map having been developed using an industry business architecture model, wherein said component business model map has business processes, enterprise key performance indicators, and attributes;

displaying on said device operational key performance indicators based on said enterprise key performance indicators;

using an automatic data collection apparatus operably coupled to said network, for gathering business data, including values for said attributes, in real time and therefrom calculating performance indicators; and

displaying on said display device said component business model map, said dashboard, and said values for said enterprise and said operational key performance indicators.

10. The storage medium of claim 9, further comprising instructions for causing said network to implement said dashboard wherein said dashboard is adapted to show a heat map from said component business model map in response to selection of a corresponding key performance indicator.